
Nelson Mazda Norman
Norman, OK

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A great experience Over all I have to say, it was very good experience. They went above and beyond the call of duty when they provided me with a free rental car, the sa Over all I have to say, it was very good experience. They went above and beyond the call of duty when they provided me with a free rental car, the salesmen was kind and very patient, and understanding of my "odd" situation. More
Service department Very friendly staff. Kept me informed of the findings of the process. Problem was identified and completed quickly, and saved me money. Fixed my ca Very friendly staff. Kept me informed of the findings of the process. Problem was identified and completed quickly, and saved me money. Fixed my car in a timely fashion. More
Mazda 6 Purchase Steve Adams was helpful through each stage of the buying process. I never felt pressured to buy. This is an important trait that I look for in a sales Steve Adams was helpful through each stage of the buying process. I never felt pressured to buy. This is an important trait that I look for in a salesperson when purchasing a car. I would recommend Steve for anyone interested in purchasing a Mazda. More
Good customer service Steve did a great job answering our questions and providing us with what we needed and wanted in a vehicle. He was extremely helpful but not pushy. Steve did a great job answering our questions and providing us with what we needed and wanted in a vehicle. He was extremely helpful but not pushy. More
Absolutely the BEST auto purchase experience EVER! The first class team at Reynolds Mazda literally took this deal from Bob Moore because they KNOW THEIR CUSTOMER!!!! Jerry, Joe & Franco seamlessly pu The first class team at Reynolds Mazda literally took this deal from Bob Moore because they KNOW THEIR CUSTOMER!!!! Jerry, Joe & Franco seamlessly put together our purchase, making us extremely happy we chose to make the drive & check our options. These guys shoot you straight and do NOT WASTE YOUR TIME! That in of itself makes ME VERY HAPPY! You all are WONDERFUL! ?? More
In and out in <3 hours total No pressure, knowledgeable staff, quick turn-around on financing with good terms. I bought a Kia back in the summer of '07 from Reynolds (when they ha No pressure, knowledgeable staff, quick turn-around on financing with good terms. I bought a Kia back in the summer of '07 from Reynolds (when they had a Kia dealership up in Edmond), and am glad I walked back in 7-and-a-half years later down in Norman! More
Easier than I thought it would be! The staff was very nice and not pushy. He let me ask all my questions and let me take my time and look. Was patient with me when I was debating on w The staff was very nice and not pushy. He let me ask all my questions and let me take my time and look. Was patient with me when I was debating on which car I actually wanted when it was a toss up between a 2014 and 2015. Linda in finance was amazing and very nice. Contacted me the next week throughout the process just to let me know how things were going and then sent me a confirmation email to let me know that everything was final and we were good. I didn't have to "haggle" with them on my trade in price, they automatically went to the price I came in wanting. Overall it was a great process. I would recommend them and come back. More
Great Buying Experience, Great Car, Excellent Service. After many years it was time for my husband to get the new car and after looking for weeks he decided to test drive the 2015 Mazda6 I Grand Touring an After many years it was time for my husband to get the new car and after looking for weeks he decided to test drive the 2015 Mazda6 I Grand Touring and loved it. We're so thankful this Norman dealership is where we ended up because their staff was very friendly, non pushy, listened to us and made the entire transaction quick and painless. Joe Ferdowsi has to be one of the best car sales guys we've ever had the pleasure of dealing with. He's down to earth, knows his cars and talks to you like you're his friend and not just a sale. Ed Rider is the person to have handling your financing, he seems to know that job like the back of his hand which makes everything go so much quicker. We have excellent credit so finding a place to finance us was not a problem at all, but he still continued to go that extra mile with checking them all just to make sure we received the lowest interest rate possible. I would not only refer my friends and family to this dealership, but I would refer them to these two gentlemen. We've never owned a Mazda before, but we're so glad we do now. Huge shout out to both Joe & Ed as you made our new car purchase an even better one. More
Excellent, easy process! This dealership is 180 degrees from the local dealership I initially dealt with for the purchase of our 2015 CX-5.. Instead of an opaque process it wa This dealership is 180 degrees from the local dealership I initially dealt with for the purchase of our 2015 CX-5.. Instead of an opaque process it was open, honest, and very low-pressure. I knew exactly what i wanted and a fair price for it, and Reynolds (specifically Steve Adams in sales and Ed Rider in Finance) made the process as easy as possible. I am from out of the area (about 2 hours away) and after the experience i had locally, it was definitely worth driving here. Most of the process was done over phone/email so just had to inspect/sign when we arrived. Will definitely buy future Mazda, Ford, Lincoln, etc vehicles from here in the future. More
Great First New Vehicle Experience From the beginning the staff was very friendly. More importantly they listened to what I wanted to look at and showed me each vehicle I had previously From the beginning the staff was very friendly. More importantly they listened to what I wanted to look at and showed me each vehicle I had previously picked out. I never felt pressured to lean one way or another. I asked direct questions and got direct answers. Breath of fresh air! Also I had a previous experience at another local dealership where I was made to believe that I couldn't talk about what payments would be before I signed all paperwork. Nothing like that done here. Once I had decided to make the purchase I was talked through each step in the process. Financing was great too. Again, never having gone through this process I wasn't sure what to expect. I was given all the information upfront and never pressured to go beyond what I was comfortable with. They went above and beyond to get me the best bang for my buck. If you are considering purchasing a Mazda I would encourage you to start here! More