Nelson Mazda Norman

Definitely 5 stars Sandra Saunders in the service department is awesome! She made my appointment quickly and saw to it that it was completed at the time stated. Much ap Sandra Saunders in the service department is awesome! She made my appointment quickly and saw to it that it was completed at the time stated. Much appreciated! More

oil change/ tire rotation treated like a queen. friendly thoughtful, the whole experience was comfortable , I love my Mazda and and happy with all the people I have come in c treated like a queen. friendly thoughtful, the whole experience was comfortable , I love my Mazda and and happy with all the people I have come in contact with+ More

Easiest choice ever Even though my total time spent at the dealership was 4 hour (and it always is no matter where you go or what you are buying), it didn't feel like 4 h Even though my total time spent at the dealership was 4 hour (and it always is no matter where you go or what you are buying), it didn't feel like 4 hours and that is the mark of good service. I got what I asked for in my budget without any pressure to go up to the next model and the next model and so on. Highly recommended! More

Regular Maintenance I set up an appointment for oil change. Arriving more than 30 minutes ahead of schedule (how did that happen? lol), the service department immediatel I set up an appointment for oil change. Arriving more than 30 minutes ahead of schedule (how did that happen? lol), the service department immediately attended my car, also noting free tire rotation was included (per my new car VIP service plan). Always looking after best interest of my car. That's the service department! An hour later, I was on the road. Thanks Sandra! More

AMAZING!! SUPER FAST WORK! I'm a mother to a 10 month old and my husband travels. He just so happened to be out of town when my air wasn't functioning properly due to a tsb, the I'm a mother to a 10 month old and my husband travels. He just so happened to be out of town when my air wasn't functioning properly due to a tsb, the whole service department took amazing car of me. Got me a rental, had my car done in 1 day. Service with a smile!! Great dealership and service department! More

Excellent Price and people I went in to check out a specific vehicle I had found online. I had been emailing with James Tippett about the vehicle and when I arrived he was read I went in to check out a specific vehicle I had found online. I had been emailing with James Tippett about the vehicle and when I arrived he was ready for me to have a test drive. There was no pressure and when I decided I wanted the vehicle it was a quick easy process to get the deal done. Linda Hughes took the extra time to make sure she found the best deal possible from the various lenders available to them. More

Used car sales We seached all day for a reasonably priced car. After several failed attempts at numerous dealerships, we made one final stop at Reynolds Mazda. Steve We seached all day for a reasonably priced car. After several failed attempts at numerous dealerships, we made one final stop at Reynolds Mazda. Steve Adams greeted us. He wasn't pushy. Very friendly but not to the point of being fake The car we looked at was in great condition. Good price. Financing was a breeze and we left with in two hrs of walking on the lot. I would recommend Steve and Reynolds Mazada to anyone who's looking for a positive buying experience. More

Great service and great people There has not been a time when I have been at this dealership that I haven't had excelllent service. The people were very friendly and I always leave There has not been a time when I have been at this dealership that I haven't had excelllent service. The people were very friendly and I always leave happy. More

Best car buying experience This was our first time buying a car that was actually a good experience. Great service and not stressful at all. James was helpful and not pushy at a This was our first time buying a car that was actually a good experience. Great service and not stressful at all. James was helpful and not pushy at all. More

First visit for service Outstanding service and attention to detail. Good communication with me about work in progress, and helpful explanations of completed work, as well a Outstanding service and attention to detail. Good communication with me about work in progress, and helpful explanations of completed work, as well as advice about best usage of repaired features. More