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Nelson Mazda Norman
Norman, OK
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Best buying experience EVER! JT did a great job researching and communicating with us. The staff was professional and friendly; they were concerned about our satisfaction during JT did a great job researching and communicating with us. The staff was professional and friendly; they were concerned about our satisfaction during the entire car purchasing process. Paperwork was even quick and painless. More
Great, no nonsense experience! We had a wonderful experience at Reynolds Mazda. Our salesman was friendly and seemed to be on our team. Another plus was that we only dealt with him. We had a wonderful experience at Reynolds Mazda. Our salesman was friendly and seemed to be on our team. Another plus was that we only dealt with him. They didn't bring multiple people in to try and "bully" us into buying a new car from them. We will definitely head back to Reynolds next time we need a new car! More
Outstanding staff and service I have to say this experience was outstanding. I got the car I wanted for the price I wanted with impeccable service and the extended warranty all wit I have to say this experience was outstanding. I got the car I wanted for the price I wanted with impeccable service and the extended warranty all within an hours time! The salesman was knowledgeable and programmed my phone, showed me how to operate all the components before I left the lot and even moved my personal belongings from the car I drove in with to the car I drove out. If service is what you are after, this is the right place to be. Sales staff were educated, courteous and very customer oriented. I will by my next car here. I will be telling my friends about my experience. Thanks so much for a great experience! More
purchase of a preowned vehicle My experience was truly one of ease as with family. Speed and efficiency with paperwork along with friendly sales staff made this an incredible purcha My experience was truly one of ease as with family. Speed and efficiency with paperwork along with friendly sales staff made this an incredible purchase.Thank you Steve Adams for all of your help. More
Reynolds Mazda positive experience Steve Adams sales experience and product knowledge made buying a new car fun. We came away with a positive feeling. This was an easy process with a r Steve Adams sales experience and product knowledge made buying a new car fun. We came away with a positive feeling. This was an easy process with a respect for using our time. More
Great service Prompt and timely maintenance service and comfortable waiting area. I was greeted immediately upon arrival, asked for my information and what service Prompt and timely maintenance service and comfortable waiting area. I was greeted immediately upon arrival, asked for my information and what service I was needing, and then sent to the waiting area. When the maintenance was done Sandra came and got me from the waiting area to finish my paperwork and be on my way. More
Great Experience My sales rep., Martin Wiley was a great help in finding the right vehicle for me. He listened to what I wanted in a vehicle and walked me through the My sales rep., Martin Wiley was a great help in finding the right vehicle for me. He listened to what I wanted in a vehicle and walked me through the entire process until I received my key and drove away. Martin was polite, professional and had a great sense of humor as well. I would recommend Martin to anyone. Also, Ed Rider in finance was so helpful in helping me get the best interest rate for my car. He helped me cut my interest rate in half compared to what my credit union was willing to offer me! Thanks Ed and Martin for a great experience! More
15,000 mile tune up/oil change I made an apointment and arrived right on time. Sandra was ready for me and took the car within minutes. I spent my time mosying around the lot lookin I made an apointment and arrived right on time. Sandra was ready for me and took the car within minutes. I spent my time mosying around the lot looking at all of the beautiful new 2016 model Mazdas. When the work was done I was called and picked up my car. There were paper protectors on the floor and everything loosed as if it was done professionally. I checked the oil myself later that night and the color on the dip stick was that nice golden brown. More
Excellent Customer Service Reynolds staff, namely Kristian has always been respectful and polite. They are not pushy, rude, or skeezy in anyway. Kristian was upfront about the p Reynolds staff, namely Kristian has always been respectful and polite. They are not pushy, rude, or skeezy in anyway. Kristian was upfront about the price for cars, not just the payment, Franco the finance manager was very transparent with terms, rates, and payments! They are excellent and great. If you go ask for Kristian, he will work hard to find a car that you love, not a car that he wants to sell you. More
Fantastic service I've bought the last three Mazda's from Reynolds and have taken them all thru the service department over the last 8 years. Robert and Sandra have bee I've bought the last three Mazda's from Reynolds and have taken them all thru the service department over the last 8 years. Robert and Sandra have been nothing less than accommodating and professional. I really think Sandra remembers my voice back when I had to call in for appointments. More