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Nelson Mazda Norman
Norman, OK
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Everything About the Experience Was Top of the Line! We were initially greeted by many friendly faces, and everything about Reynolds Mazda was great - from the salesmen, to the finance department, to the We were initially greeted by many friendly faces, and everything about Reynolds Mazda was great - from the salesmen, to the finance department, to the GM and customer relations, the entire experience was so smooth and easy! Their facility is also so nice! Buying a new car can be exhausting and overwhelming, but James was a rockstar and made the experience so seamless and before we left, he went through all the bells and whistles on my new vehicle with me and made sure I knew he was available anytime I have a question in the future. I would 110% recommend Reynolds Mazda for your next purchase. And even more so, I'd recommend James. He knew the answer to any questions we had! More
Great As difficult as it was negotiating for a car working from different states, these guys did not flinch, showed great patience and professionalism, an As difficult as it was negotiating for a car working from different states, these guys did not flinch, showed great patience and professionalism, and completed the tasks. To start, Mr Adams actually remembered I wanted a particular make and model -- I had contacted dealerships in Texas and Oklahoma, but his was the only response. Top marks for that. Mr Adams, I believe, worked with my credit union, so one of the last emails read "All taken care of". More
Not pushy and professional Our Salesman, Joe Ferdowsi was extremely professional throughout the process. Most importantly, he didn't bug us, nor was he pushy during the two wee Our Salesman, Joe Ferdowsi was extremely professional throughout the process. Most importantly, he didn't bug us, nor was he pushy during the two weeks we took to decide and research after first driving a Mazda 6. I would recommend not only the vehicle because of its quality, but the dealership because of the way they handled the sale. Very laid back, extremely honest, and at no time did I feel like I was being "taken". Sean Porterfield was efficient and extremely informative as to the extra options and warranties that were available. The only displeasing part of the sale was when there was a misunderstanding with how Joe worded a discount we were to receive regarding documentation in their system. Although it caused Jerry to do his paperwork again, he made sure to let Joe know how displeased he was about it - right in front of the customer. More
Third time around This is the third car I've bought from this dealer. Have always gotten what I consider a good price, and the sales people I've dealt with have been v This is the third car I've bought from this dealer. Have always gotten what I consider a good price, and the sales people I've dealt with have been very helpful and friendly without being pushy. Service department is very good as well; I've never had them try to talk me into service I didn't need. More
Easy to work with I don't like buying new cars. I don't like going to dealerships as I have had bad experiences with them. But I had already chosen the car I wanted b I don't like buying new cars. I don't like going to dealerships as I have had bad experiences with them. But I had already chosen the car I wanted before I even went to Reynolds. James Tippett helped me thru email and had the car ready for a test drive when I arrived. Couldn't have been easier. For financing, I dealt with Sean Porterfield. Both were very helpful and would highly recommend Reynolds Mazda. More
Smoothe sailing James was nothing less than amazing when it came to my first car buying experience. He did not hassle me for my money, and the process took place at m James was nothing less than amazing when it came to my first car buying experience. He did not hassle me for my money, and the process took place at my pace. He was more than helpful and went above and beyond to fit my needs. I would definitely recommend this dealership and saleman to others. More
Great service and very friendly. I had a great experience at Reynolds Mazda. They are very knowledgeable and very helpful. James Tippet is awesome! I highly recommend Reynolds Mazda i I had a great experience at Reynolds Mazda. They are very knowledgeable and very helpful. James Tippet is awesome! I highly recommend Reynolds Mazda in Norman, Ok. More
New car Joe was very friendly and helpful! He was informative and answered all of my questions and took the time to show me all of the features of my new car. Joe was very friendly and helpful! He was informative and answered all of my questions and took the time to show me all of the features of my new car. More
Easy Buy Pleasant experience with none of the usual dealership pressure tactics and confusing processes for buying a new vehicle. Drove in with old car, traded Pleasant experience with none of the usual dealership pressure tactics and confusing processes for buying a new vehicle. Drove in with old car, traded it in, and left in a brand new ride. Simple as that! More
Amazing Service :) Got the car of my dreams thanks to Steve!! I am so in love with my 2008 Honda CRV!! :D It was a painless process and stress free!! Thanks again!! Got the car of my dreams thanks to Steve!! I am so in love with my 2008 Honda CRV!! :D It was a painless process and stress free!! Thanks again!! More