Nelson Mazda Norman

James Tippett Reynolds Mazda did a great job in providing an amazing quality, customer service, and easy checkout experience. James Tippett did an amazing job!!! I Reynolds Mazda did a great job in providing an amazing quality, customer service, and easy checkout experience. James Tippett did an amazing job!!! I highly recommend Reynolds Mazda. More

Great, easy buying experience - definitely recommend I shopped around several Mazda dealers in Oklahoma, and this was by far the friendliest and easiest to work with - and the most upfront with us in ter I shopped around several Mazda dealers in Oklahoma, and this was by far the friendliest and easiest to work with - and the most upfront with us in terms of price and logistics! We drove from Tulsa (found the dealer there too high-pressure) and this was the third dealership we visited. JT and the trainee salesman working with him were fantastic, very knowledgeable about the car and hit just the right mix of being available for questions without being pushy. There was no haggling because the car we wanted was already priced much better than similar cars elsewhere, and the dealership fee was low - and they didn't spring a bunch of fees and upselling on us (another dealer tried to do this to us and I found it really off-putting). They gave me a fair deal on my trade-in and were crystal-clear on all the sales and warranty details, paperwork and other logistics. The customer relations and finance people they handed us off to were also pleasant and informative, easy to work with. We got a lot more than we expected for our money. Such a difference from other dealerships! I would definitely buy from them again, and recommend them to friends and family. More

Best car-buying experience ever! We recently visited Reynolds Mazda when shopping for a new vehicle. Having never been there before, we didn't know what to expect. Everything about th We recently visited Reynolds Mazda when shopping for a new vehicle. Having never been there before, we didn't know what to expect. Everything about this experience was extremely positive! Martin, who is very kind, helpful & knowledgeable, answered every question we had. He was never pushy at all and in fact, seemed very happy to spend as much time with us as required so that we were completely informed about the car we were considering. He also assured us that customer service is very important at this dealership and we certainly experienced that when we went back with the anticipation of making a purchase. Several things led up to our decision. The quality of the car was excellent. The fact that no one ever pressured us was so pleasant. When it came down to making the deal, we felt like we had been treated very fairly. Since our purchase, Martin has contacted us to re-assure us that if we have any questions or issues at any time, never hesitate to contact him. He even said that he'll detail our car when we're ready! Bonus!!! This, by far, has been the easiest and most pleasant car buying experience ever!! We are loving our new car and will definitely recommend this dealership to others! More

Purchasing a 2016 CX-5 I had an overall good experience buying my car. The employees were very accommodating and worked with us to get to a price point that we were comforta I had an overall good experience buying my car. The employees were very accommodating and worked with us to get to a price point that we were comfortable with. I liked that the employees were honest. More

Awesome experience We drove into the lot, planning on "looking" at a car. Martin Wiley met us at the door, and was nothing but a gentleman. He was not pushy. We know We drove into the lot, planning on "looking" at a car. Martin Wiley met us at the door, and was nothing but a gentleman. He was not pushy. We know what we were looking for, and he let us see it. We had emailed with Joseph Ferdowsi, so Martin introduced us to Joseph, who was busy with other customers. Martin took us under his wing and helped make this car buying experience wonderful!! He was even brave enough to ride in the backseat during the test drive!! I highly recommend Reynolds Mazda, as the entire process was a painless, happy, timely procedure! More

Really great experience. Our salesman, Joe, was very kind and knowledgeable. Every associate we experienced through the buying process were polite. This is not a typical hig Our salesman, Joe, was very kind and knowledgeable. Every associate we experienced through the buying process were polite. This is not a typical high pressure sales environment and I feel they want you to be happy with the experience and your car. I've had recent experience with another dealer in town recently and they didn't seem to care about the customer. Reynolds was a great experience and I would go back. More

Excellent Experience The people at this dealership don't feel pushy as usual dealerships do. Steve Adams worked hard to make sure I could get the car I wanted at a price The people at this dealership don't feel pushy as usual dealerships do. Steve Adams worked hard to make sure I could get the car I wanted at a price I could afford. Thank you Reynolds Mazda for my great new car! More

Second experience with Reynolds My salesman took an approach that I had never seen before. He introduced himself on my first visit and was very knowledgable in answering all questi My salesman took an approach that I had never seen before. He introduced himself on my first visit and was very knowledgable in answering all questions. He preceded to leave me alone and not harass me until I was ready to buy. On purchase day he was quite helpful in determining what vehicle would best fit my needs and made the purchase a very pleasant and smooth transaction, the entire process only took about an hour. I would highly recommend Reynolds for any future car purchases and I personally will always deal with Martin Wiley and suggest anyone needing to make a purchase do the same. More

Very nice I thought Reynolds Mazda was easy to deal with. They were very patient with my questions. Three was a little miscommunication, but it was cleared up I thought Reynolds Mazda was easy to deal with. They were very patient with my questions. Three was a little miscommunication, but it was cleared up easily. I felt pretty good in the end. More

Two time buyer from Reynolds This is my second purchase from the Reynolds dealership in Norman. I used the True Car pricing provided through my insurance provider, and Reynolds h This is my second purchase from the Reynolds dealership in Norman. I used the True Car pricing provided through my insurance provider, and Reynolds honored the price. Steve emailed me on a Sunday afternoon, and followed up by phone the following Monday. The car was pulled up front and ready for test drive when I arrived that Monday. My trade-in vehicle was valued promptly, and I drove away later that afternoon. It was a relaxed car buying experience, and I can recommend this dealership. More