Nelson Mazda Norman
Norman, OK
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So Far So Good Everyone was super nice n instead of sitin around all day, was given a rental to go have some breakfast I had quite a few things to have done to my 20 Everyone was super nice n instead of sitin around all day, was given a rental to go have some breakfast I had quite a few things to have done to my 2008 Mazda Miata...and they took care of it. More
Professional service Very nice and service didn't take too long. Only wish you had some outside benches for waiting customers. would recommend this dealership and service Very nice and service didn't take too long. Only wish you had some outside benches for waiting customers. would recommend this dealership and service department. More
Leonard family buying experience In the 30 plus years of buying cars, this was by far the best buying experiences that I have every had, starting with salesman Joseph Ferdowsi. In the 30 plus years of buying cars, this was by far the best buying experiences that I have every had, starting with salesman Joseph Ferdowsi. More
My new CX5 I had an excellent experience with Reynolds Mazda and Joe Ferdowsi as my salesman. Joe was very informative on the CX5's many features. He was patient I had an excellent experience with Reynolds Mazda and Joe Ferdowsi as my salesman. Joe was very informative on the CX5's many features. He was patient with my busy schedule but kept me in the know of how my financing was going. When I met up with Joe after a busy week, he had everything ready to go to complete my purchase. What I liked most about Joe is that he wasnt like a lot of car salesman I had experienced. He was low pressure, but kept my interest in the vehicle high. When I thanked him for being a low pressure salesman. He said "I treat people how I would want to be treated". He was professional, friendly, and relatable. It is the very best experience in searching for the right vehicle and purchasing a car. In addition, I had an excellent experience with Mr. Porterfield in financing. He worked out a great deal for me. He got me in the right payment and interest rate that was within my budget. He made my car buying experience flawless. I would recomend Reynolds Mazda and Joe Ferdowsi to anyone searching for a new Mazda. More
Comfortable car buying experience! My wife and I were looking to replace our 15 year old vehicle, and the people at Reynolds Mazda were great to deal with. Our salesman Joe was especial My wife and I were looking to replace our 15 year old vehicle, and the people at Reynolds Mazda were great to deal with. Our salesman Joe was especially helpful! Thanks all. Bill More
Pushy but Nice This was my first time buying a car. They were a little pushy but really nice and understanding. I got a great deal! Definitely would go back. I now h This was my first time buying a car. They were a little pushy but really nice and understanding. I got a great deal! Definitely would go back. I now have a used car that works and wont be in the shop anytime soon YAY! More
Pleasant, Fair, & Professional I strongly dislike the car-buying experience, but can honestly say that Martin made this easy and painless. First, he knew the vehicle from top to bo I strongly dislike the car-buying experience, but can honestly say that Martin made this easy and painless. First, he knew the vehicle from top to bottom, and there was no question he couldn't answer. More importantly, he answer my questions honestly, which I have found to be a rare quality. Second, the negotiation process was fair, upfront, and didn't take all day. There were no games, gimicks, or hidden fees - I know exactly what I was getting and the actual final price at the time we make our agreement. I didn't feel pressured, and I was very happy with the deal that we made. Third, Martin really went above and beyond to make the experience pleasant and to ensure that I was 100% happy with the transaction. I am 8 months pregnant, and he offered to go get us food while we waited for the car to be cleaned; he made sure we always had water and were comfortable; and when the floor mats and cargo accessories were not available, he met me near my office the following week to make it convenient for me. I can't say enough positive things about my experience with this dealership. More
Easiest car buying experience EVER!!! James Tippett and the Reynolds Mazda staff we dealt with were amazing. Everyone was extremely helpful and provided excellent service. Thank you so v James Tippett and the Reynolds Mazda staff we dealt with were amazing. Everyone was extremely helpful and provided excellent service. Thank you so very much!! More
Peace of Mind - Out of State Buyer I was looking for a used car throughout the Country, Reynolds Mazda had the exact car I was looking for. Martin Wiley was the car consultant I worked I was looking for a used car throughout the Country, Reynolds Mazda had the exact car I was looking for. Martin Wiley was the car consultant I worked with. Martin was very helpful and courteous providing me with all the car details. Since I could not see the car, (live in California) he quickly took a video of the exterior and interior to show me that the car was in perfect condition. The negotiation was pleasant and quick, I received a fair price for the car. Martin sent me a few Transport Service referrals which was helpful. I located a Transport Service myself and Martin connected with the Transport Service, within a day, my car was loaded and on it's way to California. I had a car dealer license a number of years ago. Working with Martin was one of my best car buying experiences. It's good to know there are really great people in the industry, and Martin is one of them. More
DON'T BUY FROM THESE PEOPLE!!!!!! My daughter bought a car from these people at the beginning of March for $4000.00 of her hard earned money, that she has been saving since the middle My daughter bought a car from these people at the beginning of March for $4000.00 of her hard earned money, that she has been saving since the middle of last year. She had an excellent salesman and they were caring enough to take her money and put her in a car. She is a single Mom, so you know it's a pretty tough thing to save money. Needless to say, her car has a cracked engine and Reynolds Mazda is refusing to help her out in any way to resolve the situation. I understand that when you buy a used vehicle, as-is, you legally have no right to do anything about it. I just feel like a dealership as big and wealthy as Reynolds would try to help her out. BEWARE when buying from them. They want your money and could care less what kind of lemons they are selling. Oh and they only check the safety features of your car before you buy it, so obviously they don't care about what you are driving off of their lot. More