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Nelson Mazda Norman

Norman, OK

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353 Reviews

819 N Interstate Dr

Norman, OK

73069

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Showing 353 reviews

June 26, 2016

Excellent used car inventory, honest sales and finance guys Steve Adams helped us all the way through the process, from the Internet sales inquiry all the way to final delivery. Sean Porterfield patiently stepp More

by Corbly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield , Steve Adams
Jul 05, 2016 -

Nelson Mazda Norman responded

Our goal is to keep all purchases smooth from start to finish. We are glad to hear that we accomplished this along with conversations smooth and hassle free. We are happy to hear that both Steve and Sean were able to help you during your visit. We look forward to see you once again. Thank you again for taking the time to fill out this review and for your business. Best Wishes - Mike Lang GM

June 19, 2016

Great! Got everything I wanted done and some extra repair I didn't know I need. Robert was great at explaining me why I needed a new tire. More

by Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Saunders
Jun 24, 2016 -

Nelson Mazda Norman responded

We are glad we could help you get what you needed along with that tire replaced. We work hard to deliver the service our customers both expect and deserve. Thank you very much for your business and this review. Best Wishes. Mike Lang - GM

June 18, 2016

Awesome sales experience Steve and Joe both helped me in the sales process and the "other" Joe helped me with finance and the experience was all you would hope for. They were More

by John from Enid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams, Joseph Ferdowsi, Joe Galindo
Jun 24, 2016 -

Nelson Mazda Norman responded

John, We are glad to hear that Joe, Joe and Steve were able to help you during your trip to our dealership. We believe the Mazda CX-9 is a stylish, well-built vehicle. We are happy to hear that we have succeeded in meeting your expectations. We appreciate the drive you took from Enid, your business and this review. Best Wishes. Mike Lang - GM

June 17, 2016

Very easy to work with. Reynolds is not a high pressure dealership. I enjoyed my buying experience, and would recommend them if you are in the market for a Mazda. More

by Ryan S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams, Martin Wiley
Jun 24, 2016 -

Nelson Mazda Norman responded

Ryan, thank you for the recommendation. We are glad to hear you didn't feel pressure while visiting our dealership. Thank you for the time you took to fill out this review and thank you for your business. Best Wishes.. Mike Lang - GM

June 05, 2016

Buying a new car Martin went above and beyond to help explain every detail since it was my first time buying a car. We actually took 7 hours and I couldn't be happier More

by Bkepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield , Martin Wiley
Jun 10, 2016 -

Nelson Mazda Norman responded

We are glad to hear that you chose us for your first time car buying experience, we are also glad to hear that you are happy with the service we provided. Thank you for taking the time to fill out this review and thank you for your business. Mike Lang- GM

June 04, 2016

Sale Rep. told me that I can use more than one credit cards The fact that I can only use one credit card for down payment. Sales Rep. also told me that I will receive a 3-day trip to Branson...Still waiting More

by RayK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield , Jeremy Pittman
Jul 19, 2016 -

Nelson Mazda Norman responded

Ray, please give us a call about your trip. Mention this review, thank you! Mike Lang - GM (405) 321-4488"

June 01, 2016

Reynolds Mazda is wonderful! This was the BEST car buying experience we have ever had! Joseph is a wonderful person and salesman!! He and the entire team at Reynolds did everythin More

by Hedwig2797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hall, Joseph Ferdowsi, Joe Galindo
Jun 07, 2016 -

Nelson Mazda Norman responded

We are happy to hear that Joseph and the team created the atmosphere we desire all to feel when visiting. Thank you for this great review. We very much appreciate you and your business. Best Wishes Mike Lang - GM

June 01, 2016

Great Team at Reynold's Mazda My initial email to Reynolds was on a Sunday. I did not expect to have it answered until the next day, but Steve answered the same day and was prompt More

by sf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great Team at Reynolds Mazda, Franco DelCastillo, Steve Adams
Jun 07, 2016 -

Nelson Mazda Norman responded

Thank you for taking the time to fill out this review. We are glad to hear that Steve and Franco were able to help you get into the vehicle of your choice. We appreciate your business very much and we look forward to seeing you in the future. Best Wishes Mike Lang - GM

May 31, 2016

Excellent Service Steve took great care of me and was determined to make sure I was satisfied in every aspect of my purchase. I got a great price on my trade-in as well More

by kumada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Jun 02, 2016 -

Nelson Mazda Norman responded

We are glad to hear that Steve was able to help you during your visit to our dealership, we are also glad to hear that we met your expectations and earned your business. We appreciate this review along with your choice to give us a chance to prove we offer only the best. Enjoy your new vehicle! Mike Lang - GM

May 29, 2016

Very satisfied. Clearly customer service is a focus for Reynolds Mazda from sales to finance to service! Not enough words to praise Sandra Saunders! Always take her a More

by lboyd544
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Saunders, Steve Adams
Jun 02, 2016 -

Nelson Mazda Norman responded

Thank you for this great review. Our desire is to create a comfortable environment focusing on customer service. We are excited to hear that we met your expectations. We are also glad to hear that Sandra has been able to help you during your visits to our dealership. Thank you again for the review and thank you very much for your business. Best Wishes Mike Lang - GM

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