Nelson Mazda Murfreesboro - Service Center
Murfreesboro, TN
346 Reviews of Nelson Mazda Murfreesboro - Service Center
I've been coming here for years and they always take care of me and make sure I'm happy. I love Lonnie and Randy. of me and make sure I'm happy. I love Lonnie and Randy. More
Everyone was very nice. I needed to change my appointment time and they were super helpful. Clean waiting room, nice staff. I am very happy with the service time and they were super helpful. Clean waiting room, nice staff. I am very happy with the service More
Would be great if the dealership would service a car properly. They've known that tje car has been slightly modified and have serviced it before, but now refuse to diagnose why there had been vibrations properly. They've known that tje car has been slightly modified and have serviced it before, but now refuse to diagnose why there had been vibrations radiating from the front. I told them I may have thrown a weight or that my wheels need balancing, yet they refused to properly diagnose it and did not fix the problem. Took the car to tire discounters in Smyrna, all I needed was a balancing. I told Mazda that, yet they said switch to oem parts. More
Awesome team, awesome service. While doing the repair on our vehicle, they provided us a loaner. Always friendly and knowledgeable staff. Always checking on recalls while the vehicle is in the shop. our vehicle, they provided us a loaner. Always friendly and knowledgeable staff. Always checking on recalls while the vehicle is in the shop. More
Really appreciate the service I always receive. Been dealing with Nelson Mazda for many years. Top notch service and advice. Dedication, friendly, will not go anywhere else. dealing with Nelson Mazda for many years. Top notch service and advice. Dedication, friendly, will not go anywhere else. More
Really appreciated having just one person to deal with through out the two days. Zach was exceptionally kind to me and I thank him for his thoughtfulness. through out the two days. Zach was exceptionally kind to me and I thank him for his thoughtfulness. More
My vehicle has been serviced at at Nelsons for a number of years. I am pleased with the service, the staff, and the dedication that I have experienced at the dealership. As long as this continues, I will of years. I am pleased with the service, the staff, and the dedication that I have experienced at the dealership. As long as this continues, I will continue to bring my vehicle there. More
They recommended work done on previous service call, did a major tuneup and other work without verifying it was complete. Got 5 miles down the road and had to return. They made it right, but it took DAYS. a major tuneup and other work without verifying it was complete. Got 5 miles down the road and had to return. They made it right, but it took DAYS. I take my car to the dealer because I expect PREMIUM service, not the same half assed, sloppy work I would get at any shop. Had several issues in the past with this location. Will not return. More
Service department is always friendly and very helpful! I've been coming here since 2006. I've always had a great experience. I plan to keep coming here with my next car too!! I've been coming here since 2006. I've always had a great experience. I plan to keep coming here with my next car too!! More