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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

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346 Reviews

346 Reviews of Nelson Mazda Murfreesboro - Service Center

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August 23, 2021

Very competent, kind, prompt and quick. They kept me updated during the service and checked on care and opinions afterwards. They were very accommodating in every way. More

by r12t12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Warren
Aug 24, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business, Chase, Randy and our team looks forward to serving you again soon!

August 23, 2021

Good dealership. They do tend to “find” things wrong that drives up the cost of an oil change. Otherwise, great experience! Do get a free car wash which is nice. More

by henderson243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 24, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. Lonnie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2021

Very friendly employees and they provided such great service. I was from out of town and unexpectedly had to get new tires and a 35k service. More

by markelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 23, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

August 20, 2021

The General Manager (Randy) rectified my issues and concerns. I know moving forward I will be a long term customer and let family and friends know they can trust Nelson Mazda. More

by FGREER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens
Aug 23, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

August 19, 2021

They took great care of my car! The service advisor explained the recommended repairs and never pressured me to add any services I didn't want. Great experience! More

by jjmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Aug 19, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 18, 2021

Great customer service and quality work! They always take good care of me when I bring my car in. I appreciate the videos explaining the service done to my car. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren
Aug 19, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

August 16, 2021

This team is always so helpful and friendly, and they are never pushy. They were especially helpful when, after my car was repaired after an accident at a body shop, I was having issues with my key fob. Whil More

by ChristineR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure! Short brown hair, physically fit, eating a low-carb diet.
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Christine, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2021

Bought my used vehicle from this dealer and they were outstanding! Didn’t play any of the games dealers play. Now I get my vehicle serviced by them too and they are good at that too! Honest, straight for More

by Jeffery S Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

August 15, 2021

I like the people in the service department. They listen to the customer. They seem to help you with your problem. They are good people. More

by WBLANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that our service team has been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson Mazda Murfreesboro!

August 11, 2021

The staff were kind, thoughtful and answered all my questions about repairs for my car which were extensive. I would definitely recommend them to friends More

by klstanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 12, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business and our team looks forward to serving you again soon!

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