Nelson Mazda Murfreesboro - Service Center

Easy peasy Went in for a minor recall notice. They covered it and another upcoming issue. All fluids topped off, inflation checked and a wash. Out the door i Went in for a minor recall notice. They covered it and another upcoming issue. All fluids topped off, inflation checked and a wash. Out the door in 40 mins. Zero charges! More

Service center I had death in the family and a coworker had an accident was late for appointment and the worked me in, greatly appreciated the service, I had death in the family and a coworker had an accident was late for appointment and the worked me in, greatly appreciated the service, More

Service They were ready for me when I arrived and as always greeted me as a valued customer. I was updated in regards to what the service technician was doi They were ready for me when I arrived and as always greeted me as a valued customer. I was updated in regards to what the service technician was doing and approximately the duration of checking my car. I couldn’t be happier with Nelson Mazda. More

Awesome service Cutting edge the video recommendations as well as just giving me a preview of my service is looking outside the box and just a wonderful experience. a Cutting edge the video recommendations as well as just giving me a preview of my service is looking outside the box and just a wonderful experience. also after paying for my basic service I was taken to my vehicle made sure everything was good the car was clean just awesome! Attitude that everybody I spoke with salespeople the mechanic the service advisor the person taking my money their attitudes and their concern is awesome! More

Always a great experience at Nelson Mazda. Super great service department. Excellent service in a timely manner Happy and friendly members of the service dept. I have been with Nelson Mazda fo Super great service department. Excellent service in a timely manner Happy and friendly members of the service dept. I have been with Nelson Mazda for approximately 30+ years only because of their sales, service and finance team I stay with them because of their great service department. I drive from Antioch to Murfreesboro because of their service. I love the way they recognize a potential problem before it becomes a problem. They always give high quality service I recommend them to a lot of people. More

Poor customer service Poor customer service. No communication for over 4 and a half hours while sitting in the waiting room. When my car was ready, Zach came out with a mou Poor customer service. No communication for over 4 and a half hours while sitting in the waiting room. When my car was ready, Zach came out with a mouth full of food and said they're bringing your car around. So rude! More

Mazda6 repair No water or beverages in the waiting area. No snacks or anything. Pretty lame compared to the Chevy and jeep dealer. Tried to sell other services. No water or beverages in the waiting area. No snacks or anything. Pretty lame compared to the Chevy and jeep dealer. Tried to sell other services. Didnt have stock of the parts that were recommended. More

Great service I know that it's a hour wait but you sit there and have access to water,coffee,and snacks so time goes by quicker than you think and you also get your I know that it's a hour wait but you sit there and have access to water,coffee,and snacks so time goes by quicker than you think and you also get your car rinsed off. Thanks for all you do More

Bad service We live 2 hours away. Have 2 2017 mazdas. Took my miata in brakes making bad noise. was told nothing wrong Took to another madza dealer and have t We live 2 hours away. Have 2 2017 mazdas. Took my miata in brakes making bad noise. was told nothing wrong Took to another madza dealer and have to have brakes replaced. Took wife's car in GPS not working properly. Told me nothing wrong. 2 days later it quit again and called back and again drove 2 hours 1 way. Had car in no longer that 5 minutes and again told me nothing wrong. Drove back 2 hours and it quit again. Called back and told them I would take to another dealership.and they sent man to come pick up car. It quit on him also Put 600 unnecessary miles on car for a minor problem. Tied of east way out telling me nothing wrong I would buy again from Joseph, but would not take back to service dept. Everyone was nice, but easy to day nothing wrong. They did not believe me 2 times and I did not drive 200 miles round trip to hear nothing wrong. Would buy from them again but would not take back for any type of service More

Service with a smile Peoples greet you with a warm and friendly smile. They go the extra mile to explain the service of your vehicle if needed. Thank Nelson Mazda for bein Peoples greet you with a warm and friendly smile. They go the extra mile to explain the service of your vehicle if needed. Thank Nelson Mazda for being there when I needed. More