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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

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346 Reviews

346 Reviews of Nelson Mazda Murfreesboro - Service Center

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December 22, 2019

I Found Service I Trust Lonnie is exceptional. I brought my Mazda in for the 30,000 mile service. As it was being done Lonnie took video of everything and I could see what wa More

by joansd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Tevin Jones
Dec 22, 2019 -

Nelson Mazda Murfreesboro responded

Hi Joan, Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were informed during the entire process. We hope to see you back again in the future for any additional vehicle maintenance!

December 12, 2019

Excellent service department The service department showed extreme caring & consideration for my needs & the service of my vehicle. I am convinced that the repairs were done profe More

by STEVIE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Dec 12, 2019 -

Nelson Mazda Murfreesboro responded

Thank you, Stevie! We appreciate your loyalty.

December 08, 2019

VERY SATISFIED I was very impressed and satisfied with the experience, from start to finish. I greatly appreciated the customer service Representative, expertise, an More

by RR. Gamboa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Dec 08, 2019 -

Nelson Mazda Murfreesboro responded

Hi, Reading reviews like yours couldn't make us happier! Every day we strive to help our clients with their needs. Thank you for your kind words about our team and we hope to see you again.

November 27, 2019

I came in with a need of some warranty work done and they were able to get me in quickly and always provide me with stellar customer service. I love my Mazda but the dealerships sales and service really made More

by Sammy Clark
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Nov 30, 2019 -

Nelson Mazda Murfreesboro responded

Thanks for taking the time to share your experience, Sammy! Your wonderful feedback and rating mean a lot to us, and we're happy to hear that you had a positive service experience. We hope you will return to Nelson Mazda for all your automotive needs!

November 24, 2019

Center console replacement The guys at Nelson Mazda Murfreesboro are great! Couldn’t recommend enough! If you’re looking for a great dealership with excellent service, This is t More

by seanamos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Sean, We are so happy to hear that you had a positive experience here at Nelson Mazda Murfreesboro. Our team works to provide you with the best experience. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

November 24, 2019

Tire Alignment Everyone was so friendly and helpful! The wait wasn’t long either. They got me in and out. What a wonderful addition to the Murfreesboro area. More

by bowenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota, Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Bowen Family, we are happy to hear your recent tire alignment experience was a positive one and quick too! we look forward to continuing this level of service in the future. Nelson Mazda Murfreesboro Team

November 24, 2019

Waiting area is great! The waiting area and people of Nelson Mazda in Murfreesboro are wonderful. We were there for new tires, an alignment, and oil change. While I have no More

by Peacock37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Hello, we are pleased to hear you had a positive service appointment for your vehicle. It sounds like the level of service met your expectations but the appointment took longer than expected, we apologize for this. We work hard to provide you with the best experience possible. We look forward to seeing you in the near future!

November 24, 2019

Won’t quit until they find a solution I love the commitment from this team. If there’s an issue with my vehicle they don’t quit until they find a solution. We’ve been using them for about More

by lynannecampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Lynanne, we are happy to hear you had a 5-star experience working with our service department. We are very pleased that our team were able to find a solution to your vehicle issue. Feel free to reach out if you have any other questions or concerns. Nelson Mazda Murfreesboro

November 21, 2019

Excellence! Every experience at Nelson is great! The atmosphere and customer service are top notch. I am really impressed with the technology used to keep the cus More

by JJF1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Nov 21, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for choosing our Service Center. We appreciate your loyalty. It's great to hear that you had a pleasant visit. Your business is important to us. We look forward to seeing you again!

November 18, 2019

Friendy and reliable professional peopal I have been a return customer of Mazda for over 20 years. They do very good work and maintaince on my pickup each time, I bring it in. Lonnie Steven More

by BILLYKID44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens
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