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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

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346 Reviews

346 Reviews of Nelson Mazda Murfreesboro - Service Center

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February 03, 2020

Still waiting to hear back from Lonnie Stevens concerning my visit on 12/20/19 about my paint chipping problem on my Soul Red ‘17 MX-5 More

by metman
Recommend Dealer
No
Employees Worked With
Lonnie Stevens
Feb 20, 2020 -

Nelson Mazda Murfreesboro responded

Hi, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly.

January 28, 2020

Second unscheduled maintenance required - very helpful! This was our second unscheduled maintenance trip to Nelson for our 2008 RX-8 GT, and once again Nelson Mazda did an exceptional job for us. We got a s More

by Zixxer2Go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Jan 28, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Thank you for trusting Nelson Mazda Murfreesboro with your service needs!

January 22, 2020

Nelson Mazda is an excellent dealership with the best team of sales people and service that I have ever encountered. They go above and beyond what you would expect from a dealership. I would recommend th More

by hsmabe
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Lonnie Stevens, Zach Puckett
Jan 22, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to tell everyone about your experience. We are glad you had a great experience working with our team. We hope to see you again for all your vehicle service and purchase needs. Nelson Mazda Murfreesboro Team

January 14, 2020

All was good except the oil level was refilled abnormally high Not sure how this will impact the car at this point since it's so new I cant easily bring it back I should've double checked it before I left More

by erbabarker
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Jan 14, 2020 -

Nelson Mazda Murfreesboro responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

January 14, 2020

They’re always very courteous and help get me back on the road quickly. I appreciate that, and they always wash my car. Thank you! More

by RDMANN822
Recommend Dealer
Yes
Employees Worked With
Zach Puckett, Joseph Bican
Jan 14, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!

January 07, 2020

Appointment was easy to schedule, I had a quick Service turn around, and services provided as promised. Lonnie was sure to get the vehicle washed for me. More

by NathanJ
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jan 07, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for sharing your Nelson Mazda Murfreesboro experience with us, Lonnie! We're happy Lonnie was able to wash your vehicle. We truly appreciate your feedback!

December 30, 2019

normal service set up appointment on line in and out reasonable time price and service good ,people friendly informative and business oriented overall good experie More

by jbaker0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Dec 30, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Regards, NELSON MAZDA MURFREESBORO Team

December 29, 2019

Outstanding job Nelson Mazda does an outstanding job in their sales department and in their service department. I have taken my Toyota to both Toyota dealerships in o More

by Jeffery S Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names. Sorry
Dec 29, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for Nelson Mazda Murfreesboro's service department, Jeffrey! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2019

Mazda service I keep going to Mazda to buy cars because of Lonnie in the service department always taking good care of my care and my needs. More

by BJLAIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Dec 26, 2019 -

Nelson Mazda Murfreesboro responded

Thanks for the great feedback! It's awesome to hear that Lonnie is always able to help you out. Thanks for choosing Nelson Mazda Murfreesboro!

December 23, 2019

Service Your dealership has the best customer service. Just walking through your front door your your representatives makes you feel like your the most import More

by HOWARDTCOLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to all that greeted me , Joseph Leming, Lonnie Stevens, Brandon Wallace, Danny Garcia
Dec 24, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Regards, NELSON MAZDA MURFREESBORO TEAM

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