Nelson Mazda Murfreesboro - Service Center

Everything was amazing, l look forward to my service center visits because they always take care of my needs and are always professional. Thanks for making this a great experience center visits because they always take care of my needs and are always professional. Thanks for making this a great experience More

Awesome Experience! Great savings! Josh my sales associate was very accommodating and attentive to my wants and needs in my new vehicle and found me just what I wanted. associate was very accommodating and attentive to my wants and needs in my new vehicle and found me just what I wanted. More

My visit was very informative, thanks to the service advisor Zach and technician Jeremy. It's great to have a video sent showing what's being done. advisor Zach and technician Jeremy. It's great to have a video sent showing what's being done. More

The service department is great. I like the videos I was sent to watch how the service was coming. Every one was very friendly and helpful. However, when you purchased tires the business usually rotates th sent to watch how the service was coming. Every one was very friendly and helpful. However, when you purchased tires the business usually rotates them for free. At least they do where I come from. And seeing how I purchased my car from you I'm a little put out having to pay for what should be a free service. You are the first dealer or business I have had to do that with.. Gives me food for thought in purchasing our next vehicle. More

Great Service. Great People. Great Value. 10/10 Would Recommend. Zach is so kind, Lonnie is very friendly, Tom is very knowledgeable, and I miss Allen, but I am sure he is doing a great job in his depart Recommend. Zach is so kind, Lonnie is very friendly, Tom is very knowledgeable, and I miss Allen, but I am sure he is doing a great job in his department. More

Great service, and Ellen fixed my car right! Nelson Mazda has a very professional team. They are very knowledgeable, and they sent me a video of the diagnosis of my car. They were very good at communicating has a very professional team. They are very knowledgeable, and they sent me a video of the diagnosis of my car. They were very good at communicating the process with me. More

Nelson Mazda Murfreesboro is the only place I’ll take my car! The value and service can’t be beat! Would highly recommend you give them a try, you won’t go anywhere else! car! The value and service can’t be beat! Would highly recommend you give them a try, you won’t go anywhere else! More

I had to return to get my tires rotated because I paid for them and they did not rotate them and the reason I knew that is because I purchased a brand new tire last month and it was in the same location! for them and they did not rotate them and the reason I knew that is because I purchased a brand new tire last month and it was in the same location! More

Always the best customer service experience! They remember me each time I come into the dealership. Even if I just come in for a car wash, I’m always made to feel welcome and like a valued customer. remember me each time I come into the dealership. Even if I just come in for a car wash, I’m always made to feel welcome and like a valued customer. More

Didn't fix it the first time Our Tribute is our 3rd Mazda purchase. However, we had a repair and took it to Nelson Mazda for repair which we have taken all our Mazdas to the deal Our Tribute is our 3rd Mazda purchase. However, we had a repair and took it to Nelson Mazda for repair which we have taken all our Mazdas to the dealership for service. First we could never get a hold of the service manager, Zack to find out the status of our Mazda. After the repair, my husband got only about a mile from the dealership and the car died. The car is a 2010 with only 86000 miles. We have never had any problems with it until now. We actually bought the car new at a dealership in Florida. We had asked for a car to drive however all they offered us was a rental car which we knew was going to cost us more money. Luckily we had AAA for the tow because they didn't offer to tow it in either. More was wrong with it. Lonnie the other service manager was there when my husband picked up the car and offered him $15 discount off the total price of $1600 More