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Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

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346 Reviews

346 Reviews of Nelson Mazda Murfreesboro - Service Center

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April 07, 2021

The best service I’ve received EVER! I have had Toyota, Pontiac and Kia vehicles and I have never had service like this; especially from a dealership. I love that they send me personalized videos of everyt More

by wanda.b1508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett, Joseph Bican, Katherine Frantz
Apr 08, 2021 -

Nelson Mazda Murfreesboro responded

Wanda, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

March 30, 2021

My service experience was top notch! I really liked the video of my vehicle inspection results showing what was good and what was recommended for replacement. More

by ed_robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Mar 30, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business and our team looks forward to serving you again soon!

March 29, 2021

Always friendly and professional. Willing to answer any questions and explain service needed and what was done Would recommend purchasing and car and definitely using the service department More

by troutthouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Mar 29, 2021 -

Nelson Mazda Murfreesboro responded

Wow! Thank you so much for this great five-star review. Thank you for choosing Nelson Mazda Murfreesboro and helping to share the word about us. We’re here for you anytime!

March 25, 2021

Found to be a great dealership with service representatives and easy people to deal with and most important honest. I have carried my car in several times for regular maintenance and it's alway More

by jgfar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Mar 26, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for taking the time to leave us a review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to working with you again!

March 23, 2021

Excellent service. Professional and courteous staff. If staff didnt like their jobs, there was no way to tell. Everyone was happy and welcoming.This is my second car from Nelson. Great experience. More

by katherine.wilkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Tom Crossnoe, Lonnie Stevens, Zach Puckett, Andy Evinger
Mar 23, 2021 -

Nelson Mazda Murfreesboro responded

Katherine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 14, 2021

I had to get thousands of dollars worth of work done to my CX-9. Mazda was able to come down on price and make it affordable for me. They provided a new loaner the entire time they had my car. Couldn’t hav More

by MARCELLALBTP87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett, Joseph Bican
Mar 14, 2021 -

Nelson Mazda Murfreesboro responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! We appreciate your business and look forward to helping you again in the future!

March 14, 2021

Truly an exceptional experience with every employee I've met so far. I've never done business with anyone like them. The people are great and the atmosphere is just a great as the people. More

by JRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Service Tech, Connor Anderson, Joseph Bican
Mar 14, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connor, Joseph and Jeremy met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2021

I was there for an oil change but got to look around the showroom floor while I waited.The dealership was very nice.. The salesmen were friendly. More

by staceypipkins2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Mar 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this feedback, Stacey! We appreciate your business.

March 08, 2021

Great service department and sales team and would highly recommend this dealership to anyone interested in purchasing or serving a vehicle in the year future. More

by angleaburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex. And Terry. Drivers to pick up and bring back my car, Connor Anderson, Joseph Bican
Mar 08, 2021 -

Nelson Mazda Murfreesboro responded

Angela, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 01, 2021

I like the people they are very friendly and efficient. Have nothing else to say. You need to vacuum cars when washed. That would be nice More

by widemanbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Mar 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for sharing your review! Our goal is to make sure everyone who walks through the door leaves happy, and we truly appreciate all customer feedback. Thanks again for choosing Nelson Mazda Murfreesboro!

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