Nelson Mazda Murfreesboro - Service Center

First experience at Mazda of Murfreesboro and customer service was wonderful. Chase was polite and very thorough. The facility was very clean and I like that you are not required to wear a mask. service was wonderful. Chase was polite and very thorough. The facility was very clean and I like that you are not required to wear a mask. More

Every department at this dealership goes above and beyond in their kindness towards their customers and that's why I will continue to come back year after year in their kindness towards their customers and that's why I will continue to come back year after year More

Efficient installation of a new Apple play system in the certified pre-owned car we recently purchased from This Mazda dealership. I really like the video we receive from the tech working on our car. This certified pre-owned car we recently purchased from This Mazda dealership. I really like the video we receive from the tech working on our car. This provides great transparency about the repairs, and is a great communication tool! More

Always great service and quick turnaround when getting car serviced. Definitely would like to recommend to anyone needing any kind if parts or service for your Mazda. car serviced. Definitely would like to recommend to anyone needing any kind if parts or service for your Mazda. More

Service department experience was good, sales department was not to enthusiastic about a possible upgrade for my car.I hope it was not because I am a african American! was not to enthusiastic about a possible upgrade for my car.I hope it was not because I am a african American! More

The Service at Nelson Mazda Murfreesboro is simply IMPRESSIVE!!! I love the videos from the mechanic, the courtesy from the service desk and of course the price and quality of work! IMPRESSIVE!!! I love the videos from the mechanic, the courtesy from the service desk and of course the price and quality of work! More

Dependable service. Wait time is reasonable. Does not appear to be much turnover in personnel. Video tour of car is terrific. Don’t talk down to women. appear to be much turnover in personnel. Video tour of car is terrific. Don’t talk down to women. More

My experience was fast and pleasant! All staff members were courteous and did not pressure to get any of the suggestions. Free car wash given were courteous and did not pressure to get any of the suggestions. Free car wash given More

I just came in for an oil change. But they found some other things that had to be done. I’m so lucky that they are so close to me. other things that had to be done. I’m so lucky that they are so close to me. More

I waited over two hours for an oil change which was not good. I was then not charged for it because of the long wait which made it much better. good. I was then not charged for it because of the long wait which made it much better. More