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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

October 23, 2021

Everyone was very courteous and professional. The sales team worked together efficiently to make the purchase of my 2021 Mazda a pleasant experience. Great job by great people!! More

by cejcjbrcb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new Mazda! Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro. We look forward to having you as one of our valued customers for years to come.

October 22, 2021

I love Nelson Mazda. I bought my car here and I have it service here as well. I love they video it and walk you through the service you are receiving. I love all the extra service too the car washes. Every More

by dawnclemenstrue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel and Zach , Lonnie Stevens, Chase Warren, Will Austin, Michael Burton
Oct 25, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review, Dawn! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We're looking forward to sharing this five-star review with Daniel and our team. Please don't hesitate to reach out if you need anything else.

October 20, 2021

Nelson Mazda provided an incredible, pressure-free experience for my wife and I. Working with Ryan was like working with family. The environment was warm, friendly and simply, the best experience we'v More

by Chuck W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Ryan Davis
Oct 20, 2021 -

Nelson Mazda Murfreesboro responded

Chuck, thank you so much for your wonderful review! We are thrilled that Ryan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle. Thank you for choosing Nelson Mazda Murfreesboro!

October 19, 2021

Josh Hernandez was such a great help, no hassle and got me just what I wanted. Greatly appreciate him for the information and follow ups More

by rahshondaking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hernandez
Oct 20, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that Josh had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 17, 2021

The experience every time I got is always so welcoming. I enjoy the music that is played while waiting. Best part is the Bible study on Friday mornings! More

by kaylen_hartman3798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Austin
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Kaylen, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

October 17, 2021

Great marking what was needed done and what next milestone for the car to be More

by bmvize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Chase Warren, Will Austin, Michael Burton
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 16, 2021

I loved how honest and upfront everyone was. And the exceptional help was incredible thanks! More

by TAMBRIN98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pate
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

October 15, 2021

Amazing service department!!! Thank you Devin Rogers for always taking care of everything! I will be back. More

by chelse.whittaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Warren
Oct 17, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Devin met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro. We look forward to having you as one of our valued customers for many more years to come!

October 13, 2021

I highly recommend this dealer to any new buyer if you are looking for a great deal and your money's worth. John P. was amazing and he answered every question and concerned I had. Do not look any further More

by dsuarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pate, Chase Warren
Oct 13, 2021 -

Nelson Mazda Murfreesboro responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

October 13, 2021

Service was fast and the roof rack installation seems great, though it seems to me that any SUV should come with a roof rack standard. More

by durandj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Taylor, Ryan Davis
Oct 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Nelson Mazda Murfreesboro are glad to have you as a customer.

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