Nelson Mazda Murfreesboro

Excellent Service!!! Zach and the entire staff at Nelson Mazda in Murfreesboro Tennessee were outstanding in taking care of us and our vehicle. We had an issue on our end Zach and the entire staff at Nelson Mazda in Murfreesboro Tennessee were outstanding in taking care of us and our vehicle. We had an issue on our end getting our car to the dealership and they went above and beyond to accommodate with helping us. More

Recall on airbags My experience was great. Everyone was so friendly . Afterwards they washed my car. I really enjoyed being able to sit and relax, read my book, and hav My experience was great. Everyone was so friendly . Afterwards they washed my car. I really enjoyed being able to sit and relax, read my book, and have a snack with water. Thanks for everything More

Great service Friendly & helpful maintenance technician. Also added a wind repellent to go over my sun roof to save a trip. Explained all prices & times. Excellent Friendly & helpful maintenance technician. Also added a wind repellent to go over my sun roof to save a trip. Explained all prices & times. Excellent service!! More

Long wait but good service. With my profession I have a very busy schedule. I made an appointment to have my car serviced so I could get and out. When I arrived I was told that e With my profession I have a very busy schedule. I made an appointment to have my car serviced so I could get and out. When I arrived I was told that even though I had an appointment my wait time would be an hour and a half. I was shocked but I stayed because that was the only time I had due to it busy work schedule. My previous appointments took no time at all. Also, they were at the (old) Antioch location. Thankfully, I was loaned a vehicle to run errands in while I waited. The customer service I received was great as usual. More

Communication and Review Love Nelson Madza You fell like part of a family. Christian music Food and coffee station is great Very friendly and caring Tell my friends about Love Nelson Madza You fell like part of a family. Christian music Food and coffee station is great Very friendly and caring Tell my friends about Nelson Madza More

Purchase experience far exceeded my expectations I drove from Franklin to Murfreesboro recently to consider the purchase of a used 2015 Audi. I met Jeremy Brown at the front door who was kind, since I drove from Franklin to Murfreesboro recently to consider the purchase of a used 2015 Audi. I met Jeremy Brown at the front door who was kind, sincere and very helpful during the test drive of the Audi as well as the negotiations to purchase the vehicle. Ben Mulaosmanovic worked with me to arrive at a price that both the dealership and I were willing to accept. Both men were pleasant, easy going and never pressured me to make the purchase if I was not satisfied. I was very impressed with their demeanor and their respect for my time. I would not hesitate to purchase another vehicle in the future from these men whom I now count as friends. More

Need good service people Had my cars service every time with this dealer and already have to take it back next day after service because they didn’t do proper job first time. Had my cars service every time with this dealer and already have to take it back next day after service because they didn’t do proper job first time. However, staffs is friendly. More

Easy Andy helpful I had a great experience. A friendly and cooperative general atmosphere in which I never felt rushed or pushed. I’m pleased I purchased my car there. I had a great experience. A friendly and cooperative general atmosphere in which I never felt rushed or pushed. I’m pleased I purchased my car there. More

Nice staff, nice service Had my car serviced for the 60,000 mile checkup. I was very happy with the treatment I received from the person that attended me at the front desk. I Had my car serviced for the 60,000 mile checkup. I was very happy with the treatment I received from the person that attended me at the front desk. I was told how long it would take so I wasn’t waiting around at the dealership, I was able to go take care of other things More

No Pressure Sales with Quality Customer Service My experience at Nelson Mazda was top-notch. There is no typical sales pitch that puts you in an unaffordable car like most dealerships. Tommy spent a My experience at Nelson Mazda was top-notch. There is no typical sales pitch that puts you in an unaffordable car like most dealerships. Tommy spent a good deal of time listening to the needs of our family and providing feedback that allowed us to make an educated decision about our car purchase. We were indecisive at first but he was patient and allowed us to think through the process. I would definitely recommend the dealership but more-so, Tommy Duncan for your car buying needs! More