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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

October 07, 2019

First car buying experience Buying my first car, everything went smoothly. It was a great experience. Everything was smooth from the test drive to the purchase. My options were e More

by leonardj94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor
October 03, 2019

Great service as always! Mazda always takes good care of me, of my vehicle. I would own nothing other than a Mazda! Well done as always! My visit was for service but I had More

by HAMILKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chanthavong, Lonnie Stevens, Zach Puckett
October 01, 2019

Best Experience with a Car Dealership Our salesperson was great. The process was quick and easy. From beginning to end this was the best car buying experience we’ve ever had. More

by bighouse.nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Roche
October 01, 2019

Windshield vendor horrible! Went into buy a 2014 Mazda3, noticed that it had crack in the windshield. Was told it was going to be replaced the next day. Unfortunately they brough More

by ZenH2O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Spraggins
September 27, 2019

Good customer service Bought a used boss 302 from them, overall a great running car however it did give me a few problems after but the general manager took care of me and More

by Eduardo Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Duncan
September 25, 2019

Up selling I went in for recall work on my Mazda 3. However, when the recall work was finished the technician 'recommended' some additional maintenance work. Cha More

by Suz2smart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Puckett
Sep 27, 2019 -

Nelson Mazda Murfreesboro responded

Hi Suz2smart! We are sorry to hear about your experience and that it was not excellent. We were not able to find your customer record using the information provided but would love to have the chance to speak with you further. Would you please call our General Manager, Randy Dismang, at 615-921-2121 at your earliest convenience? Thanks and have a great day! -Kyle

September 24, 2019

Friendly, professional, go out of their way to help you serv Friendly, professional, all around great service. These people go out of their way to please you. When I buy or trade again Nelson Mazda is where I w More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez
September 22, 2019

Only bought car 6 months ago and already issues. Brought vehicle in to fix air. Paid 200.00 still not fixed. Now other check engine lights are coming on. Out of town so wont be able to bring back unt More

by Marla_wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Lonnie Stevens, Zach Puckett
September 20, 2019

Expectations met. After some initial confusion the final result was satisfactory. The confusion was due to if three car needed service or not. Service was performed to More

by vbailey47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Chanthavong, Zach Puckett
September 18, 2019

Bought car I went in for done work on my 2007 Mazda 3 and ended up buying a 2018 Mazda 3. It is so nice. I LOVE IT. More

by CJDCJD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese Shelton
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