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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

December 01, 2019

Overall good Easy to work with but still took forever, even when paying cash. Not willing to negotiate at all, so I didn’t care for that. More

by jsrpred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor
Dec 01, 2019 -

Nelson Mazda Murfreesboro responded

Hi, Thank you for taking the time to submit a review. We are so glad our team could assist you in finding the vehicle you needed and were easy to work with. We apologize, however, for the long wait as this is not the level of customer service we promote. If you would like to further discuss your concerns, feel free to contact me at your convenience.

November 28, 2019

Used car Looking for a car, Randy was helpful for getting us taken care of. Decided on which one and Randy located a car in the price range, received it, had More

by MELANCON02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eron Hatchett
Nov 30, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for sharing your review with us, we're glad to hear that Randy took such good care of you! Customer satisfaction is very important to us here at Nelson Mazda and positive feedback means the world to our staff. Have a wonderful day and happy driving!

November 27, 2019

I came in with a need of some warranty work done and they were able to get me in quickly and always provide me with stellar customer service. I love my Mazda but the dealerships sales and service really made More

by Sammy Clark
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Nov 30, 2019 -

Nelson Mazda Murfreesboro responded

Thanks for taking the time to share your experience, Sammy! Your wonderful feedback and rating mean a lot to us, and we're happy to hear that you had a positive service experience. We hope you will return to Nelson Mazda for all your automotive needs!

November 24, 2019

Center console replacement The guys at Nelson Mazda Murfreesboro are great! Couldn’t recommend enough! If you’re looking for a great dealership with excellent service, This is t More

by seanamos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Sean, We are so happy to hear that you had a positive experience here at Nelson Mazda Murfreesboro. Our team works to provide you with the best experience. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

November 24, 2019

Tire Alignment Everyone was so friendly and helpful! The wait wasn’t long either. They got me in and out. What a wonderful addition to the Murfreesboro area. More

by bowenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota, Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Bowen Family, we are happy to hear your recent tire alignment experience was a positive one and quick too! we look forward to continuing this level of service in the future. Nelson Mazda Murfreesboro Team

November 24, 2019

Waiting area is great! The waiting area and people of Nelson Mazda in Murfreesboro are wonderful. We were there for new tires, an alignment, and oil change. While I have no More

by Peacock37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Hello, we are pleased to hear you had a positive service appointment for your vehicle. It sounds like the level of service met your expectations but the appointment took longer than expected, we apologize for this. We work hard to provide you with the best experience possible. We look forward to seeing you in the near future!

November 24, 2019

Won’t quit until they find a solution I love the commitment from this team. If there’s an issue with my vehicle they don’t quit until they find a solution. We’ve been using them for about More

by lynannecampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Lynanne, we are happy to hear you had a 5-star experience working with our service department. We are very pleased that our team were able to find a solution to your vehicle issue. Feel free to reach out if you have any other questions or concerns. Nelson Mazda Murfreesboro

November 24, 2019

Awesome experience Working with a Nelson Mazda was the best car buying experience I have ever had. The salesman I was working with was wonderful. They did not try to pus More

by hsmabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor
Nov 25, 2019 -

Nelson Mazda Murfreesboro responded

Hello, thank you so much for your 5-star review and wonderful feedback. Our sales team works hard to provide you with the most positive experience when purchasing a new or certified preowned vehicle. Your recommendation is highly valued, thank you! We look forward to continuing this high standard of service for our customers. Nelson Madza Murfreesboro Team

November 21, 2019

Excellence! Every experience at Nelson is great! The atmosphere and customer service are top notch. I am really impressed with the technology used to keep the cus More

by JJF1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Nov 21, 2019 -

Nelson Mazda Murfreesboro responded

Thank you for choosing our Service Center. We appreciate your loyalty. It's great to hear that you had a pleasant visit. Your business is important to us. We look forward to seeing you again!

November 20, 2019

Amazing sales experience My experience at Nelson Mazda is the best car buying experience I've ever had. My salesperson Omar was warm and helpful. I never felt pressured to buy More

by snarfsis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez
Nov 21, 2019 -

Nelson Mazda Murfreesboro responded

 Thank you for your kind words. Congratulations on your new car purchase! It makes us so happy to hear that you had an excellent car buying experience with us. At Nelson Mazda, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. I greatly appreciate that you chose Nelson Mazda, and we look forward to seeing you again.

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