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Nelson Mazda Murfreesboro
Murfreesboro, TN
1,238 Reviews
We'll make a believer out of you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,238 reviews
January 28, 2020
Second unscheduled maintenance required - very helpful! This was our second unscheduled maintenance trip to Nelson for our 2008 RX-8 GT, and once again Nelson Mazda did an exceptional job for us. We got a s This was our second unscheduled maintenance trip to Nelson for our 2008 RX-8 GT, and once again Nelson Mazda did an exceptional job for us. We got a same-day appointment, arrived a few minutes early and was helped immediately by a service tech. Estimate was an hour, and within an hour I was on my way. The work was done to our satisfaction and the price was competitive. Thanks Nelson Mazda! More
by Zixxer2Go
Verified CustomerEmployees Worked With
Lonnie Stevens, Zach Puckett
January 26, 2020
Drove 2.5 hours to drive car seen online at this dealership. Worth every mile. Kind, respectful, at ease, no pressure. It was the best car dealer experience we have ever had in 25 years of car buyin dealership. Worth every mile. Kind, respectful, at ease, no pressure. It was the best car dealer experience we have ever had in 25 years of car buying - these people seemed more like friends than salespersons. Calm, peaceful atmosphere. Follow up classy and timely, too. Best price around (We did due diligence on the hunt). These folks do it right. Prayer answered. Thanks, Nelson Mazda. Keep up the excellent customer service - rare these days. More
by Alabama
Employees Worked With
Brittani, Ansley, Ms. Negron, Adam Taylor, Liz Roche, Danny Garcia, Kerry Simmons
January 22, 2020
Nelson Mazda is an excellent dealership with the best team of sales people and service that I have ever encountered. They go above and beyond what you would expect from a dealership. I would recommend th team of sales people and service that I have ever encountered. They go above and beyond what you would expect from a dealership. I would recommend this dealership to everyone. More
by hsmabe
January 21, 2020
Overall, great, but get on the ball with some details. Overall, everything was great. Sean was awesome and very friendly and professional. However, I explicitly stated that I did not want a bunch o Overall, everything was great. Sean was awesome and very friendly and professional. However, I explicitly stated that I did not want a bunch of followup emails and calls from the dealership. They even had a document for me to sign stating I chose to have no emails sent to me. I think I had at least 3 emails in the first 24hrs and more after that. They also scheduled me for a maintenance appointment without asking. They just did it. About 3 weeks later they call me to tell me they never got the emissions tested on the vehicle so they couldn't get the license plates and registration done. They gave me the choice of driving the vehicle 30 miles back to the dealer to have them do it, or do it on my own and they would reimburse me the $9 for the test. No offer to come and get the vehicle to have it done. No offer to reimburse me for the time and lost work to do it myself. Basically, they just wanted me to do their work/jobs for them for free. More
by -MIKE-
January 21, 2020
Mazda of Murfreesboro was amazing. From the beginning to the end! Tevin and Eron are outstanding men and we will definitely be back. Thank You the end! Tevin and Eron are outstanding men and we will definitely be back. Thank You More
by taylormcburney
Employees Worked With
Eron Hatchett, Joseph Leming, Tevin Jones
January 19, 2020
Within 1 week of purchasing the vehicle, it was discovered that multiple features on the vehicle did not work properly, and these features were on the listing as operational. discovered that multiple features on the vehicle did not work properly, and these features were on the listing as operational. More
by BatNurse25
Employees Worked With
Tevin Jones
January 17, 2020
Nelson Mazda is Amazing. They treat you like family something the industry and Marketplace is desperate for. I was blessed to work Conner, Adam and an incredible team, that will make you feel right at something the industry and Marketplace is desperate for. I was blessed to work Conner, Adam and an incredible team, that will make you feel right at home. If you are im the market for a car Nelson Mazda is the place. More
by Jerrychalk
January 16, 2020
From the first phone call I made to inquire about inventory, to the latest check-ins with me, Connor and Randy have provided the absolute BEST car buying experience! I would highly recommend them an inventory, to the latest check-ins with me, Connor and Randy have provided the absolute BEST car buying experience! I would highly recommend them and will definitely consider them in the future for my next car buying needs. More
by Gin
January 15, 2020
Conner Anderson Appreciate the help and enthusiasm of my salesperson, Conner Anderson. Excellent followup after the sale. Good start to what I hope is a longstanding Appreciate the help and enthusiasm of my salesperson, Conner Anderson. Excellent followup after the sale. Good start to what I hope is a longstanding relationship with Nelson Mazda More
by Grandma
Employees Worked With
Adam Taylor, Connor Anderson
