Nelson Mazda Murfreesboro

Incredibly poor customer service, on several occasions. It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle righ It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle right after sale). They give you the wrong paperwork for registration and say that they don't have the title (of course, they eventually find it). They make repairs to cars without asking for permission, during a routine oil change (obviously, it takes way more time than expected). They send advertisements after being asked for several times to stop doing it. More

Nelson Mazda really went out of their way to make us feel welcome. Our salesman Johnny Vu went out of his way to make sure we got the vehicle we wanted. welcome. Our salesman Johnny Vu went out of his way to make sure we got the vehicle we wanted. More

Relaxed, Easy car buying experience! Only having to work with one person is a plus. Ask for Johnny Vu! with one person is a plus. Ask for Johnny Vu! More

Had a great experience! They worked with us despite multiple difficulties on our end. Johnny was awesome. multiple difficulties on our end. Johnny was awesome. More

I never thought I would say this about buying w car but this was a pleasant experience. It was a meticulously clean environment, they were extremely nice people, they fully utilized modern technology, the this was a pleasant experience. It was a meticulously clean environment, they were extremely nice people, they fully utilized modern technology, the car was exactly what we hoped it would be and the purchase process was stress free. More

We appreciate Nelson Mazada and especially Johnny! He was so patient and helpful and not aggressive with helping us find our perfect vehicle. It’s nice to feel safe and excited in this new to us vehicle! was so patient and helpful and not aggressive with helping us find our perfect vehicle. It’s nice to feel safe and excited in this new to us vehicle! Also appreciate the awesome warranty options! More

The service at Nelson Mazda Murfreesboro has always been excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's mainte excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's maintenance. I highly recommend them. More

I’ve been trying to get a hold of parts since 12/6 and it’s now 12/8 about parts that I’ve ordered but every single time I called no one answers and it sends me to voicemail. I’ve left a few messages to c it’s now 12/8 about parts that I’ve ordered but every single time I called no one answers and it sends me to voicemail. I’ve left a few messages to call me back with my name and number and I have yet to still get an answer back. More

Great experience. Alyssa McDonald was a great person to buy a car from. Thanks again. buy a car from. Thanks again. More

Friendly, fast, not a single complaint in almost two years. KEEP UP THE GOOD WORK! years. KEEP UP THE GOOD WORK! More