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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,237 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,237 reviews

January 23, 2022

Nelson Mazda really went out of their way to make us feel welcome. Our salesman Johnny Vu went out of his way to make sure we got the vehicle we wanted. More

by evanatta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Jan 23, 2022 -

Nelson Mazda Murfreesboro responded

We are very happy Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2022

Relaxed, Easy car buying experience! Only having to work with one person is a plus. Ask for Johnny Vu! More

by chayley23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Jan 13, 2022 -

Nelson Mazda Murfreesboro responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 03, 2022

Had a great experience! They worked with us despite multiple difficulties on our end. Johnny was awesome. More

by aidandkeels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Jan 03, 2022 -

Nelson Mazda Murfreesboro responded

Aidan, Thank you for sharing your experience with us! We're happy to hear it went well working with Johnny and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 24, 2021

I never thought I would say this about buying w car but this was a pleasant experience. It was a meticulously clean environment, they were extremely nice people, they fully utilized modern technology, the More

by pastorboyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Dec 28, 2021 -

Nelson Mazda Murfreesboro responded

Hello Pastor Boyd, Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad Johnny was able to help, and we hope to see you again!

December 10, 2021

We appreciate Nelson Mazada and especially Johnny! He was so patient and helpful and not aggressive with helping us find our perfect vehicle. It’s nice to feel safe and excited in this new to us vehicle! More

by Autumnafowler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk receptionist , Johnny Vu
Dec 10, 2021 -

Nelson Mazda Murfreesboro responded

Autumn, Thank you so much for your excellent review! We are so glad that Johnny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 09, 2021

The service at Nelson Mazda Murfreesboro has always been excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's mainte More

by luzm321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonny Stevens
Dec 10, 2021 -

Nelson Mazda Murfreesboro responded

Thank you! Lonny and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

December 08, 2021

I’ve been trying to get a hold of parts since 12/6 and it’s now 12/8 about parts that I’ve ordered but every single time I called no one answers and it sends me to voicemail. I’ve left a few messages to c More

by Eddie Salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts department
Dec 22, 2021 -

Nelson Mazda Murfreesboro responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

December 04, 2021

Great experience. Alyssa McDonald was a great person to buy a car from. Thanks again. More

by toritoo97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron Hatchett, Joseph Leming, Alyssa McDonald
Dec 05, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that Alyssa had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 04, 2021

Friendly, fast, not a single complaint in almost two years. KEEP UP THE GOOD WORK! More

by christopher.fuqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Dec 05, 2021 -

Nelson Mazda Murfreesboro responded

Christopher, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2021

Everyone at the Nelson Mazda Dealership in Murfreesboro is extremely helpful! I always feel relieved when I drop my car off and pick it up. Everyone there is extremely polite and more than willing to help More

by Emanuel Tramontano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Leming, Michael Burton, Mikayla Gronback
Dec 05, 2021 -

Nelson Mazda Murfreesboro responded

Emanuel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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