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Nelson Mazda Murfreesboro
Murfreesboro, TN
1,237 Reviews
We'll make a believer out of you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,237 reviews
April 09, 2022
Ease of purchase genuine attitude and help. Care about customers. Will purchase in the future. All service on traded Mazda was done here due to friendly staff. Care about customers. Will purchase in the future. All service on traded Mazda was done here due to friendly staff. More
by doogieh13
April 09, 2022
Great customer service! Orlando and Johnny were very helpful. They made the process so smooth. Orlando and Johnny were very helpful. They made the process so smooth. More
by Amado
March 14, 2022
Excellent job by Johnny Vu! He was very thorough and detailed in his explanations. He also used the inputs we provided to get a vehicle that fits our needs He was very thorough and detailed in his explanations. He also used the inputs we provided to get a vehicle that fits our needs More
by vhesparza7
Employees Worked With
Johnny Vu
March 12, 2022
First time ever buying a car at a distance. Johnny made it a simple and easy buying experience. He answered any questions I had and never made me feel like my questions were unreasonable. I was Johnny made it a simple and easy buying experience. He answered any questions I had and never made me feel like my questions were unreasonable. I was very happy with the price given on a 2017 Miata RF and was pleasantly surprised to find that the price given on the car was not subsequently driven up by unreasonable fees like I had seen from other dealers. Johnny set up delivery for a reasonable price and I was very happy when the car carrier drove up to my house. Everything was as described. I cant say enough about this dealer. Easiest car purchase ever! More
by Sailmaven
Employees Worked With
Adam Taylor, Johnny Vu
February 19, 2022
I visited a couple of weeks ago. The staff are quite friendly. Thanks so much The staff are quite friendly. Thanks so much More
by taylorrha
February 07, 2022
Purchasing my new car was fairly even and most communication was via text. Not much confusion or miscommunication and all went well. No negotiations or anything and I was able to sign and pick up communication was via text. Not much confusion or miscommunication and all went well. No negotiations or anything and I was able to sign and pick up my car in about an hour once it had arrived. More
by tressa1220
Employees Worked With
Johnny Vu
January 23, 2022
Incredibly poor customer service, on several occasions. It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle righ It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle right after sale). They give you the wrong paperwork for registration and say that they don't have the title (of course, they eventually find it). They make repairs to cars without asking for permission, during a routine oil change (obviously, it takes way more time than expected). They send advertisements after being asked for several times to stop doing it. More
by Alexander
Employees Worked With
