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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

July 29, 2020

The dealership is clean and the staff are very friendly. Everyone wears masks and there is hand sanitizer available. Upon arrival, they offer you water or coffee which is very nice. More

by liamwalker0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deah Williams
Jul 29, 2020 -

Nelson Mazda Murfreesboro responded

Liam, thanks for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

July 27, 2020

Already sold. This is our fourth car that we have bought through Nelson Mazda. I have never had a bad experience with this company. Not only have we bought cars h More

by LIMA84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sean here at Nelson Mazda Murfreesboro.

July 20, 2020

Connor was great! Thanks so much for everything! Took the trip down to Murfreesboro for the Audi, and thanks to connor, we got what we wanted! Very much appreciated!! More

by keshamilton
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Connor Anderson
Jul 21, 2020 -

Nelson Mazda Murfreesboro responded

Congratulations on your new Audi! We are so glad that Connor had the opportunity to work with you to make this a top-notch experience! We hope you enjoy your vehicle and we look forward to continuing to serve you in the future!

July 18, 2020

The service manager greeted us as we pulled up to the service area and took care of everything that we needed to have done. We were there for about forty-five minutes to get an oil change. They also gave More

by EVERETTBIG4
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jul 19, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 15, 2020

The representative are respectful, courteous and professional in their interactions with me always. Zack and Lanny pay attention to my concerns and always find resolution More

by Dr. CAB
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Jul 16, 2020 -

Nelson Mazda Murfreesboro responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 15, 2020

Connor was great and listening to exactly what we were looking for. Nelson Mazda never disappoints when it comes to making sure we are satisfied. More

by Raychael Ellis
Recommend Dealer
Yes
Employees Worked With
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Connor Anderson, Andy Evinger
Jul 16, 2020 -

Nelson Mazda Murfreesboro responded

Hello raychael, Thank you for your business and this review. We're happy to hear our team was able to help you find the perfect vehicle. If there is anything we can assist you with in the future, please let us know!

July 12, 2020

Sean Turner was excellent!! Very patient with our many questions. I was also very impressed with the staff all wearing masks and gloves for safety. I ABSOLUTELY LOVE my new car!!! More

by twathen
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

July 11, 2020

I only made a phone call about one of the rear view mirrors that was pushed way back. I was afraid I would break it by forcing it back in place. Was assured it wouldn’t... so I was able to get it bac More

by cmsa57
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Jul 13, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2020

Outstanding service I was greeted immediately. I didn't have to wait long. I got to drive the car by myself and no one ever made me feel pressured to buy. I also lik More

by fdemos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Jones
Jul 06, 2020 -

Nelson Mazda Murfreesboro responded

Here at Nelson Mazda Murfreesboro, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 02, 2020

They took care of a problem with the car which took longer than expected so they gave us a loaner car for the week we were going out of town for vacation. Five Stars in my opinion! More

by wmstockar
Recommend Dealer
Yes
Employees Worked With
Deah Williams
Jul 03, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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