Nelson Mazda Murfreesboro

Very professional and courtesy dealership to do business with. The process was simple and quick. We will definitely be doing business here again for our next vehicles. with. The process was simple and quick. We will definitely be doing business here again for our next vehicles. More

Beware.Bought yukon 10-31.Needed to return due to roaring noise.Communication & Cust Service terrible. They kept new one a week with no communication to “check” the problem. To their benefit exceeded the 3 d noise.Communication & Cust Service terrible. They kept new one a week with no communication to “check” the problem. To their benefit exceeded the 3 day grace period for me to return. Finally returned my new Yukon and it’s still making the awful noise they never heard. The Yukon has also not been cleaned. The manager claimed he stayed himself after everyone left and cleaned it and hoped I was satisfied. One must in cleaning a vehicle is wiping the dash and cleaning the windows which were not done. Also the nice salesman that returned it said he noticed I needed one wiper blade so he stopped and got me one. So now I have one great one and one terrible one. Resulting from an injury I have been down for 6 months and looked so forward to having a new vehicle. I have an unclean, bound to breakdown at any given moment vehicle and no one had a care in the world. Do yourself a favor and stay away. No one I dealt with cared one bit that there was an issue. Thankfully I work for a local attorney. Not to mention the poor experience while buying left sitting waiting for hours. And having a loner car brought to me after I made a second trip to have it looked at....the salesman greeted me with my loner laughing on the phone with his brother. Need I say more? More

I took my car in to have a flat tire fixed. The tire was fixed and they washed my car and I was on my way fixed and they washed my car and I was on my way More

We were pleased with and impressed with Sean,Daniel, and the business manager. They dealt with us fairly and squarely. 0utstanding service in every way. the business manager. They dealt with us fairly and squarely. 0utstanding service in every way. More

Lonnie is awesome in the service department we were very satisfied with how we were treated and the service on our car we definitely will be back if our car needs any services satisfied with how we were treated and the service on our car we definitely will be back if our car needs any services More

Clean shop, fast service, friendly atmosphere & great work by service advisor plus mechanic. This us the only place I’ll bring my Mazda 6 to fit service. work by service advisor plus mechanic. This us the only place I’ll bring my Mazda 6 to fit service. More

One of the things that I note is that the " Service Dept." of Nelson Mazda in Murfreesboro knows that customer service begins After the sale is made. So bought my car in April, and the service begins w Dept." of Nelson Mazda in Murfreesboro knows that customer service begins After the sale is made. So bought my car in April, and the service begins when I drive into the Service Bay and continues to this survey. Keep up the good work. More

Your service department went out if they way to help us out. When they learned of a death in my family. We are so thankful for the help they gave us. I’m planning on paying it forward as soon as I can. out. When they learned of a death in my family. We are so thankful for the help they gave us. I’m planning on paying it forward as soon as I can. More

Liz was great. An awesome experience! Love my new car too. We'll do more business with Nelson Mazda in the future. Yes, car buying can be a great experience. too. We'll do more business with Nelson Mazda in the future. Yes, car buying can be a great experience. More

Great dealership and salesman for our new Mazda3. Knowledgeable and helpful without being pushy, and helped us review options. Simple paperwork process compared to our other car purchases. Knowledgeable and helpful without being pushy, and helped us review options. Simple paperwork process compared to our other car purchases. More