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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

December 01, 2020

The team always is friendly and are attentive. I recently moved and decided to drive vs fly to get service from my favorite Mazda team. Maybe it's a southern thang. I haven't been able to find a team who can More

by mnwilson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Dec 02, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you returned to Nelson Mazda Murfreesboro even after your recent move. Please don't hesitate to reach out if you need anything else!

November 30, 2020

Thank you for being able to fit me in on such short notice. Very helpful and knowledgeable team. Service was fast and car wash was a nice bonus More

by akc3743
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 30, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

November 29, 2020

My advisor was very helpful and thorough and very easy to work with. I would not hesitate going back to that dealership for any service I may need in the future More

by MXS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 29, 2020 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2020

Very speedy service I don’t remember who I dealt with but everyone was very helpful and made sure I understood all they had done to my car. More

by cindy.carter39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Nov 29, 2020 -

Nelson Mazda Murfreesboro responded

Thank you, Cindy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 24, 2020

Best car buying experience ever!!Cannot say enough good Best car buying experience ever!! Cannot say enough good things about Nelson Mazda Murfreesboro! They truly value their customers and treat you like More

by Marie148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Hernandez
Nov 24, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review, Marie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro. We hope you enjoy your new car, Marie!

November 23, 2020

Conner was very helpful and knowledgeable. I like the fact that there is no haggling and no going back and forth between the salesman and manager. More

by beschiltz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Connor Anderson
Nov 24, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Connor to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

November 22, 2020

Wiper replaced with less quality wipers. I had to come back so it can be replaced with a better one. It was a 45 min drive one way and I had to take off time from work. However Lonnie was accommodating an More

by mmelanietorre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 22, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize that you had to make a return visit. We will share your comments with our team, and we look forward to working with you again.

November 17, 2020

Everyone at Nelson Mazda is always professional and they explain things well during my service visits! My recent maintenance visit took less time than expected. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in the Service Dept
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!

November 17, 2020

Had a fantastic experience with Connor Anderson at Nelson Mazda Murfreesboro. I was in a time crunch to surprise my wife with a CX-30 for her birthday. He was efficient, knowledgeable, enthusiastic and gre More

by ingraha3
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Connor could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 17, 2020

Sean was the best! He was so helpful in guiding me with my trade in. He showed me all about the new vehicle and helped me understand the numbers for my purchase. More

by Meganhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Megan, Thank you so much for your wonderful review! We are thrilled that Sean had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nelson Mazda Murfreesboro!

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