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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

January 16, 2021

Although unforseen, the need to purchase another vehicle, the interaction with the staff at the Murfreesboro location made it painless. This was my fourth purchase from Nelson Mazda. I service all my vehic More

by MMPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Comar, Adam Taylor, Joseph Leming, Josh Hernandez
Jan 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Meritta! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We hope you enjoy your new purchase! Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

January 15, 2021

I have bought multiple vehicles from these guys and the customer service experience has been first class every time. I would highly recommend Randy Dismang and his team! More

by BOBBY.RITCHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Liz Roche
Jan 15, 2021 -

Nelson Mazda Murfreesboro responded

We are very happy that Randy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new purchase, Bobby!

January 14, 2021

I bought my first car like month ago. It was Ford Focus 2016! Connor was amazing to work with and really nice and helpful!!! I’m really happy with my purchase and would recommend Nelson’s Mazda dealership! More

by MarynaBiletska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Jan 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your review and kind words for Connor! Here at Nelson Mazda Murfreesboro, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We hope you enjoy your new Ford Focus!

January 14, 2021

This is an amazing dealership like no other! The service, the care, attention to detail and awareness is first class. We love Nelson Mazda Murfreesboro. More

by cardude1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Crossnoe, Lonnie Stevens, Zach Puckett, Connor Anderson
Jan 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 14, 2021 -

cardude1 responded

We are grateful for the exceptional service a d long term customer relationship! Also...top of the line Mazda products deserve praise. Great cars/unbeatable pricing! we feel like family.

January 13, 2021

Sean was super helpful with expedited my car buying process. This location and every Nelson Mazda sales and service departments are super helpful and nice. More

by KLLY.LYNCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Cristian Dorantes
Jan 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 08, 2021

This was a great experience. I was never pressured and had full flexibility of the test drive and taking time to ensure it was the right purchase. Kat was great to work with and very personable. More

by trmiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Frantz
Jan 08, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that Kat was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

January 07, 2021

Absolutely Amazing. Professional. Personable. There was no harassment about buying and no unnecessary calling! Connor and Cristian made this purchase the easiest and most pleasant experience I have had pu More

by ebony.coutee85
Recommend Dealer
Yes
Employees Worked With
Connor Anderson, Cristian Dorantes
Jan 07, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with Connor and Cristian! We're glad to hear they delivered such a great experience! We hope you enjoy your new car, Ebony!

January 07, 2021

Straightforward sales process. One price, upfront. I had already done the research and knew that it was a fair price. No dealer add-on features, to muddy-up the sale price and vehicle value. Very helpful cl More

by CMS52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Jan 07, 2021 -

Nelson Mazda Murfreesboro responded

It's fantastic to hear that Connor provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nelson Mazda Murfreesboro! We hope you enjoy your new vehicle!

January 06, 2021

But buying experience was great.... Friendly staff..Love my car 2021 Mazda 3 2.5 turbo wicked!... All the tech that you would want.. interior excellent More

by adam85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pate
Jan 07, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your business and this review, Adam. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you continue to enjoy your brand new car!

January 06, 2021

Great experience! Our sales associate, Sean was very friendly & extremely knowledgeable throughout the whole process! Would highly recommend Sean to anyone looking for a seamless, haggle free experience More

by drjasonburchard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor
Jan 06, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Sean and the team, and we look forward to working with you again.

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