Nelson Mazda Murfreesboro

The team did a great job with getting us set up to look at the car and then worked with us to make it happen. Courtney (True Car program) reached out initially and then Joshua took it from there. He was at the car and then worked with us to make it happen. Courtney (True Car program) reached out initially and then Joshua took it from there. He was so helpful and worked to make us comfortable with the purchase. We haven’t purchased a new vehicle in 10+ years so it was a big deal for us. They helped make this transaction a good one. Everyone was very kind and patient. Thank you! More

They listened to my wants and needs when looking to purchase my new vehicle. I had my standards of what I was looking for and they were able to meet those needs and find me a ride that had the Turbo m purchase my new vehicle. I had my standards of what I was looking for and they were able to meet those needs and find me a ride that had the Turbo motor in it on top of all I wanted. I didn’t think I really would notice much of a difference before the test drive but I was so wrong. I was already happy with finding a ride with my standards but taking their suggestions made me feel that they went above and beyond by thinking of what I would maybe want in the future. Very Happy with their knowledge and person centered approach in the purchase of my new ride! Joseph the team lead never fails to deliver stellar customer service and the client advisor (John) that I worked with on this sale was very helpful, patient, and respectful. And lastly they went above and beyond by making this the less stressful new car purchase. To me if you can make it not stressful that’s big points with me on going above and beyond in my book! More

Excellent experience in new car buying. Friendly staff with low pressure. I would recommend them to friends and family. Chloe was very knowledgeable and helpful. with low pressure. I would recommend them to friends and family. Chloe was very knowledgeable and helpful. More

Nice folks. Liz, our advisor, is very knowledgeable about her products and bent over backwards to make our experience a good one. I would definitely recommend her to anyone. her products and bent over backwards to make our experience a good one. I would definitely recommend her to anyone. More

My experience was fast and pleasant! All staff members were courteous and did not pressure to get any of the suggestions. Free car wash given were courteous and did not pressure to get any of the suggestions. Free car wash given More

They were great to work with. No pressure sales was a relief. They went out of their way to get me the car that I wanted relief. They went out of their way to get me the car that I wanted More

I just came in for an oil change. But they found some other things that had to be done. I’m so lucky that they are so close to me. other things that had to be done. I’m so lucky that they are so close to me. More

I waited over two hours for an oil change which was not good. I was then not charged for it because of the long wait which made it much better. good. I was then not charged for it because of the long wait which made it much better. More

Easiest car purchase we have ever made. Chloe was super helpful. Did not need to haggle on price or trade and we love the vehicle. helpful. Did not need to haggle on price or trade and we love the vehicle. More

The best service I’ve received EVER! I have had Toyota, Pontiac and Kia vehicles and I have never had service like this; especially from a dealership. I love that they send me personalized videos of everyt Pontiac and Kia vehicles and I have never had service like this; especially from a dealership. I love that they send me personalized videos of everything they are doing with my car. My next purchase will most certainly be another Mazda. More