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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

May 27, 2021

I found the employees very informed and extremely helpful. They worked with me, when I was unsure which car to choose. There were extras, I was interested in and Ryan made sure I was happy, when all More

by barnan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren, Adam Taylor, Ryan Davis
May 27, 2021 -

Nelson Mazda Murfreesboro responded

It's fantastic to hear that Ryan provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Nelson Mazda Murfreesboro!

May 26, 2021

John was friendly and helpful during the visit. We liked him so well my son Chris Russell came back a week later and bought one to. I would have like to have gotten a little more for my trade in. That woul More

by GARYFARLEY22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pate
May 26, 2021 -

Nelson Mazda Murfreesboro responded

Gary, thank you for sharing your experience with us! We're happy to hear it went well with John and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 24, 2021

Great dealership! Knowledgeable, professional and friendly. I had a great experience! They’re amazing! I will definitely be looking at them again when purchasing another vehicle. More

by missy32990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Cristian Dorantes
May 24, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2021

My car fixed and it is good but when I got my car back a book of stamps was missing and my ipod. Some one took it. More

by WENDYWENDY1223
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Puckett
Jun 05, 2021 -

Nelson Mazda Murfreesboro responded

Wendy, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 18, 2021

I went to Nelson Mazda in search of a new car that could fit my budget. With help from John, we figured out my options. I was able to drive away in a 2021 CX-30 at a reasonable price. More

by kayleb.lowery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pate
May 18, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Kayleb, for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

May 18, 2021

A positive experience. Everything done professionally and efficiently. Extra effort put in by a second service advisor to power wash pollen-laden car. You can not ask for a better experience. More

by ebcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
May 18, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2021

Pleasant car buying experience. All the questions I asked were answered in detail. If there was something that needed further clarification, the team went out of their way to find out the information I neede More

by jeff.c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Ryan Davis
May 18, 2021 -

Nelson Mazda Murfreesboro responded

Thanks, Jeff, for your feedback on your recent visit to Nelson Mazda Murfreesboro. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 17, 2021

The sales rep understood that we were looking for my daughter’s first car. He included her in the conversation. When the dealership did not have our car, they searched to find one for us. More

by ttn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Zach Puckett, Ryan Davis
May 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro!

May 17, 2021

Had a good experience and will most definitely use the service center again at this time I continue to enjoy my Mazda thank you so much More

by jumpinjudithpurple
Recommend Dealer
Yes
Employees Worked With
Do not know name
May 17, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

May 17, 2021

We reached out to this dealership before moving to the area. We knew what we wanted and were able to convey our desires through email. Almost the entire transaction was done this way. Once they found what More

by LESLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Carson Comar
May 17, 2021 -

Nelson Mazda Murfreesboro responded

Leslie, thank you for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope you'll enjoy your new Mazda!

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