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Nelson Mazda Murfreesboro

Murfreesboro, TN

Overview
Employees
Reviews
Vehicles
4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

July 06, 2021

My wife and I appreciate this dealership. Professional and friendly. We felt as we were given a fair trade on our vehicle and a honest price for the new Mazda. More

by Kathy’s honda van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Dorantes
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Jul 06, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you and your wife will enjoy your new Mazda!

July 06, 2021

Great customer service and reasonable pricing. They listen to the customer and gain good understanding of situation at hand. I would recommend friends and family. More

by audrey071hawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
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Jul 07, 2021 -

Nelson Mazda Murfreesboro responded

Audrey, Thank you for taking the time to share your feedback with us. Lonnie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 05, 2021

Great service of my car. Couple of recommendations were made for my car but the final decision was left to me to make. No pressure was put on me. More

by Emmanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Report | Print
Jul 05, 2021 -

Nelson Mazda Murfreesboro responded

Emmanuel, thank you for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

July 04, 2021

Josh was great, however my car was dirty and the oil change left me with a leak that I had fixed. The buying experience was not bad it’s just the details that were paid to my car were lacking and sub p More

by roxismith7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Josh Hernandez
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Jul 05, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. We are sorry to see that your weren't fully satisfied with your experience. Please don't hesitate to reach out to us to discuss. All of us at Nelson Mazda Murfreesboro are glad to have you as a customer, and we'd like to see if there is anything we can do to address your concerns.

Jul 05, 2021 -

roxismith7 responded

I did li let Joh know what was going on. He apologized for the inconvenience.

July 01, 2021

Amazing customer service! Not our first car purchased from here and won’t be our last. Exceptional service and friendly staff who is willing to go above and beyond! More

by bryan.irvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Leming, Cristian Dorantes
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Jul 01, 2021 -

Nelson Mazda Murfreesboro responded

Bryan, We are very happy to have provided you with such a positive experience working with Randy! We sincerely value your business and look forward to your next visit.

June 30, 2021

Friendly good work done but prices seem a bit high More

by dannyr.collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron Hatchett, Zach Puckett
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Jun 30, 2021 -

dannyr.collins responded

Thanks

Jun 30, 2021 -

dannyr.collins responded

Thanks

June 28, 2021

Easy to deal with. Cristian was wonderful! Would buy from him again! More

by uncleddawgs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Dorantes
Report | Print
Jun 29, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for your review! We always do our best to make sure our customers leave with the car they desire, so we are glad to hear you enjoyed your experience with Cristian. It was a pleasure having you at the dealership!

June 25, 2021

I was pleased with my service experience at Nelson Mazda. The friendly, business-like manner of the esstablishment was delightful to experience. The work done on my vehicle was completed promptly. I wil More

by MIKEPETRO1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
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Jun 27, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review, Mike! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be professional & positive at Nelson Mazda Murfreesboro. We appreciate your business, and please don't hesitate to reach out if you need anything else!

June 24, 2021

Friendly, pleasant, I had everything handled in good time. Spacious and airy waiting area. Surprised to see no one wearing a mask since TN has less than 40% of its population vaccinated and I could not More

by beverley.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren 4 stars , Zach Puckett
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Jun 24, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. We will be sure to share your feedback with our team, Beverley. Thank you again for choosing Nelson Mazda Murfreesboro.

June 24, 2021

This dealership is always really clean The people are This dealership is always really clean The people are always friendly from the time to you walk in and walk out to your car. 5 More

by elveta.cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Report | Print
Jun 24, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to leave us a five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

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