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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

August 03, 2021

Orlando was great to work with. Super charismatic as well as honest and down to earth. Had a great experience and love my new madzda cx30. More

by adgibbs21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor
Aug 04, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2021

Clean facility and professional staff, very efficient. Sales staff very knowledgeable about vehicle and offered suggestions for best experience. Follow up calls and emails were prompt. More

by HOLLYWOODMAC11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for choosing Nelson Mazda Murfreesboro! We appreciate your kind words about our sales team and will be sure to pass them along. Congrats on your new purchase, and please let us know if we can be of any more assistance!

August 02, 2021

Would be great if the dealership would service a car properly. They've known that tje car has been slightly modified and have serviced it before, but now refuse to diagnose why there had been vibrations More

by CARVERHUNTER20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Puckett
Aug 19, 2021 -

Nelson Mazda Murfreesboro responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 01, 2021

John was my initial sales person and did a fabulous job. Kept me informed and made the process easy. Liked that he was the only person I dealt with. No finance. More

by kdorsey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, John Pate
Aug 02, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that John had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 01, 2021

I went to two dealerships looking for my Mazda. The first I felt the vultures were waiting for attack on my arrival. They played with the numbers and added costs on top of MSRP. Nelson was the second. More

by JFINLEY2
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, John Pate
Aug 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nelson Mazda Murfreesboro!

August 01, 2021

The service department is the best! It is the reason I am a Nelson Mazda customer. They are informative, respectful and always there to help. More

by CENTERICE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 02, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

July 30, 2021

Awesome team, awesome service. While doing the repair on our vehicle, they provided us a loaner. Always friendly and knowledgeable staff. Always checking on recalls while the vehicle is in the shop. More

by DEEDA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Jul 31, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 27, 2021

Really appreciate the service I always receive. Been dealing with Nelson Mazda for many years. Top notch service and advice. Dedication, friendly, will not go anywhere else. More

by A53FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jul 27, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that Lonnie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

July 26, 2021

Really appreciated having just one person to deal with through out the two days. Zach was exceptionally kind to me and I thank him for his thoughtfulness. More

by POLLYMINYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Jul 26, 2021 -

Nelson Mazda Murfreesboro responded

Polly, Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

July 21, 2021

My vehicle has been serviced at at Nelsons for a number of years. I am pleased with the service, the staff, and the dedication that I have experienced at the dealership. As long as this continues, I will More

by MIKEPETRO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Jul 21, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

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