Back

Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
Contact Dealership

1214 Fortress Blvd

Murfreesboro, TN

37128

Directions

By Type

Showing 1,238 reviews

August 17, 2021

Liz was very personable and salesperson. The team at Nelson Mazda found the car in the color that I wanted. It was filled up and ready to go when promised. More

by bgrissom0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Roche
Aug 18, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad Liz was able to help, and we hope to see you again!

August 16, 2021

My experience with Nelson Mazda Murfreesboro was good. The only flaw in the process is their policy of not mailing the owner's manual I requested. This seems petty and will cause me to drive 60+ miles to More

by mmitch7060
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Roche
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nelson Mazda Murfreesboro are glad to have you as a customer.

August 16, 2021

Wonderful experience here and Ryan was extremely helpful and really broke it all down and explained it to me so I understood what I was getting into and he made me feel comfortable with the car I was gettin More

by Danceroni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Ryan Davis
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your wonderful review! We are thrilled thatRyane had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nelson Mazda Murfreesboro!

August 16, 2021

This team is always so helpful and friendly, and they are never pushy. They were especially helpful when, after my car was repaired after an accident at a body shop, I was having issues with my key fob. Whil More

by ChristineR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure! Short brown hair, physically fit, eating a low-carb diet.
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Christine, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2021

Bought my used vehicle from this dealer and they were outstanding! Didn’t play any of the games dealers play. Now I get my vehicle serviced by them too and they are good at that too! Honest, straight for More

by Jeffery S Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

August 15, 2021

I like the people in the service department. They listen to the customer. They seem to help you with your problem. They are good people. More

by WBLANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that our service team has been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson Mazda Murfreesboro!

August 13, 2021

Awesome staff. Shout out to Cristen. Also Joseph Leming and Aron. Everyone was so professional, knowledgeable and friendly. Cristen followed through and kept me informed. I was amazed how easy it all went. More

by megnichols
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron Hatchett, Joseph Leming, Cristian Dorantes
Aug 16, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your excellent feedback, Meg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

August 11, 2021

The staff were kind, thoughtful and answered all my questions about repairs for my car which were extensive. I would definitely recommend them to friends More

by klstanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 12, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business and our team looks forward to serving you again soon!

August 09, 2021

I've been coming here for years and they always take care of me and make sure I'm happy. I love Lonnie and Randy. More

by Kimberly Reid Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Lonnie Stevens, Zach Puckett, John Pate
Aug 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for sharing your thoughts about your great experience with Lonnie and Randy here at Nelson Mazda Murfreesboro. Thank you for the five-star rating, Kimberly. We appreciate your business and hope to see you again soon!

August 04, 2021

Everyone was very nice. I needed to change my appointment time and they were super helpful. Clean waiting room, nice staff. I am very happy with the service More

by Cp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens, Zach Puckett
Aug 04, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

...
15
...