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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

August 29, 2021

Made process easy and I got the vehicle I had been wanting! Very kind people! I love my red Mazda suv CX-5 that I bought! More

by cvmcglothin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

August 24, 2021

Nelson Mazda was very friendly, and helpful. Their no haggle, no pressure sales plan was a refreshing change. We had done our research, and the cost of the CX-5 was a good value at the price they had lis More

by griffinjason24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, John Pate, Cristian Dorantes
Aug 25, 2021 -

Nelson Mazda Murfreesboro responded

Jason, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new CX-5! We will share your comments with our sales team, and we look forward to working with you again.

August 23, 2021

The service center is great. The people are friendly and professional. We have bought 3 Mazda 6's. The warranty is good. Liked it better when it was closer but we drive to Murfreesboro when we need work or More

by forsythe1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 24, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2021

Very competent, kind, prompt and quick. They kept me updated during the service and checked on care and opinions afterwards. They were very accommodating in every way. More

by r12t12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Warren
Aug 24, 2021 -

Nelson Mazda Murfreesboro responded

We appreciate your business, Chase, Randy and our team looks forward to serving you again soon!

August 23, 2021

Good dealership. They do tend to “find” things wrong that drives up the cost of an oil change. Otherwise, great experience! Do get a free car wash which is nice. More

by henderson243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 24, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. Lonnie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2021

My experience with Joseph, John, and Cristian were great!! They communicated effectively, and were very resourceful, making our dealership experience seamless. Thanks for making Morgan’s 16th birthday More

by Donaldtmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, John Pate, Cristian Dorantes
Aug 23, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for your feedback, Donald, on your recent visit to Nelson Mazda Murfreesboro. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope your daughter enjoys her new Mazda CX5!

August 22, 2021

Very friendly employees and they provided such great service. I was from out of town and unexpectedly had to get new tires and a 35k service. More

by markelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Aug 23, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

August 20, 2021

The General Manager (Randy) rectified my issues and concerns. I know moving forward I will be a long term customer and let family and friends know they can trust Nelson Mazda. More

by FGREER30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens
Aug 23, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

August 19, 2021

They took great care of my car! The service advisor explained the recommended repairs and never pressured me to add any services I didn't want. Great experience! More

by jjmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren
Aug 19, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 18, 2021

Great customer service and quality work! They always take good care of me when I bring my car in. I appreciate the videos explaining the service done to my car. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren
Aug 19, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

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