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Nelson Mazda Murfreesboro
Murfreesboro, TN
1,238 Reviews
We'll make a believer out of you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,238 reviews
April 22, 2014
Great New Car Buying Experience I came into Nelson Mazda (Hickory Hollow) as a first time new car buyer. I was hesitant to work with a dealership, as I didn't want to be pressured in I came into Nelson Mazda (Hickory Hollow) as a first time new car buyer. I was hesitant to work with a dealership, as I didn't want to be pressured into buying something out of my means. I encountered quite the opposite with Nelson Mazda. I was treated with respect through the entire process, and all of my questions were answered thoroughly, no matter how silly they were. There wasn't a person in the building that didn't take the time to make sure I was being helped, and ask if I wanted water or anything else to make this process for comfortable. Beyond the courteous staff, the sales manager took the time to work and get me the best deal possible on my new Mazda CX-5. More
by ashleyfrancis3
Employees Worked With
Al Henson, Tom Chanthavong
April 19, 2014
Excellent dealership Unbelievable is all I can say! I went to Nelson Mazda with the intron of buying a used car, and drove off in a 2014! Tom Chanthavong was awesome Unbelievable is all I can say! I went to Nelson Mazda with the intron of buying a used car, and drove off in a 2014! Tom Chanthavong was awesome! They are extremely polite and work very hard for you to make you a satisfied customer... And I am!,, I would highly recommend this dealer to all my friends! Thank you again for everything! More
by SusanTrego
Employees Worked With
Tom Chanthavong
April 11, 2014
Great People Really great people to deal with. I like the fact that their product specialists aren't working on commission. No pressure! Just really genuinely n Really great people to deal with. I like the fact that their product specialists aren't working on commission. No pressure! Just really genuinely nice people!! More
by pepm01
Employees Worked With
Ben Mulaosmanovic; Careginald Bonner, Benjamin Mulaosmanovic
April 05, 2014
Friendly Experience From the very first step walking into Nelson Mazda of Hickory Hollow, I received excellent customer service. A sales associate was able to help me rig From the very first step walking into Nelson Mazda of Hickory Hollow, I received excellent customer service. A sales associate was able to help me right away. Although it took me awhile for me to get leave the lot, not because of anything the workers were doing, everyone was friendly and kept conversation with me as time went by. Thanks to Derenik and the financial guy for helping me along the way, I would recommend others to get their new/used car here. More
by moniquerl
Employees Worked With
Derenik
March 27, 2014
Nelson Mazda is a great dealer also the employs are excellent. This is our 2nd time purchasing a vehicle, and this time Tom help us and also was a dedicated men and a good example a servant of God. I h excellent. This is our 2nd time purchasing a vehicle, and this time Tom help us and also was a dedicated men and a good example a servant of God. I hope you guys continue be bless and continue helping people, and thanks for believe, and that's the difference of your dealer. More
by sandvila
Employees Worked With
tom, Tom Chanthavong
March 24, 2014
The best new car purchase I have ever experienced. They are real go getters. They go above and beyond to please the customer. Highly recommend. are real go getters. They go above and beyond to please the customer. Highly recommend. More
by raymgarr
Employees Worked With
Al Henson and Aaron McGowen , Al Henson
March 23, 2014
Great service and great deal! Will definitely be recommending this dealership to friends and family in the area! Sales persons stayed after hours to make sure I was taken care of and always had a gr recommending this dealership to friends and family in the area! Sales persons stayed after hours to make sure I was taken care of and always had a great and friendly attitude and I never felt pressured. More
by jaysee8776
Employees Worked With
Derenik culbreath
March 16, 2014
My experience at Nelson Mazda was fantastic. The entire team was wonderful to work with and went out of their way to make sure I was well taken care of. The purchasing process was very smooth and because team was wonderful to work with and went out of their way to make sure I was well taken care of. The purchasing process was very smooth and because of the team at Nelson, I was able to get exactly what I wanted. This is a wonderful dealership with an incredible team of people. I highly recommend Nelson Mazda! More
by Snickerblair1
Employees Worked With
Mike Roa, Careingald, Al Henson, Benjamin Mulaosmanovic
March 15, 2014
Nelson Mazda did a great job of hearing the price I needed to purchase my vehicle and they went ahead and reached that number for me.They were friendly and did a great job of taking care of all my need needed to purchase my vehicle and they went ahead and reached that number for me.They were friendly and did a great job of taking care of all my needs while I was there. I would definitely recommend them to others. More
by arod2410
Employees Worked With
Aaron and Careginald, Al Henson
March 14, 2014
Everyone was very friendly and easy to work with. The process was smooth, low stress, and I did not feel any pressure from the sales. They were very attentive to my needs. I will definitely recommend thi process was smooth, low stress, and I did not feel any pressure from the sales. They were very attentive to my needs. I will definitely recommend this dealership to friends and family. More
by bobbyjohnson
Employees Worked With
D. Culbreath
