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Nelson Mazda Murfreesboro
Murfreesboro, TN
1,238 Reviews
We'll make a believer out of you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,238 reviews
September 10, 2014
Easiest Car Buying Experience I Have Ever Had This was by far the easiest car buying experience I have ever had. Ben took the time to really find out what our needs were, what we were willing to p This was by far the easiest car buying experience I have ever had. Ben took the time to really find out what our needs were, what we were willing to pay and what we weren't. There was no haggling, trying to talk us into getting more than we need, etc. The selection process was easy since Ben knew what we wanted, the test drive went really well, with a long enough drive in different driving environments so we had a good idea of the cars handling. We were provided with a CarFax report on the car along with all the previous service records from the previous owner. We had limited time to shop so we really thought it would be a multi day process, but the staff was so friendly and efficient that we were able to complete everything in one evening. Highly recommend Nelson Mazda and Ben especially! More
by JennyRandy
Employees Worked With
Benjamin Mulaosmanovic
September 10, 2014
Absolutely Fantastic! After having tried every car lot in the area and being actively refused to be sold to, I eventually found my way to Nelson Mazda. Didn't have much After having tried every car lot in the area and being actively refused to be sold to, I eventually found my way to Nelson Mazda. Didn't have much hope as I had zero credit history and first time buyer with no money down. Nelson Mazda and Ben were the first and only reps to even try to work something out. We tried the first time to no avail, had to have a down payment. After a few days, I got some financial assistance from work, and was able to make the deal work. Ben was absolutely amazing to work with and the site. Please fact that he was willing to actually do his job and even attempt to make a sale work impressed the he'll out of me. Came in on short notice to get the deal worked out 30 minutes before closing, and even though it had been a long day for everyone involved, everyone needed in the process stayed hotel the details were worked out. The terms were lower than I expected, and while not ideal (due to my credit siuation) Ben got me a car in my price range and with what I needed. Nelson Mazda and Ben will have a customer for life. More
by duTiFul
Employees Worked With
Benjamin Mulaosmanovic
September 05, 2014
Again ??? Ben and Randy have done it again! They looked far and wide to find a comfortable car for me to drive post back surgery. These guy's are GOOD People Ben and Randy have done it again! They looked far and wide to find a comfortable car for me to drive post back surgery. These guy's are GOOD People and have blessed my life. I can't say that about any other dealership I have ever stepped foot in!!! Feeling excited and relieved! More
by dlynn10682
Employees Worked With
Benjamin Mulaosmanovic
September 03, 2014
The best car buying experience ever! Tom was the best car salesman that we have ever dealt with and the sales manager and the finance manager. Tom walked us thru the whole process and the Tom was the best car salesman that we have ever dealt with and the sales manager and the finance manager. Tom walked us thru the whole process and the whole experience was great! More
by derrick39
Employees Worked With
new finance manager , Al Henson, Tom Chanthavong
September 03, 2014
Forever! Ben & Randy of Nelson Mazda Hickory Hollow have, currently, and will always have my family's business until we can't drive anymore. I will consider Ben & Randy of Nelson Mazda Hickory Hollow have, currently, and will always have my family's business until we can't drive anymore. I will consider them friends forever! !! More
by dlynn10682
Employees Worked With
Deanndra Lynn Smith, Benjamin Mulaosmanovic
September 01, 2014
Great Service from Ben Mulaosmanovic. From the time we started talking with Ben until we concluded our deal he was a great help. He answered every question and went out of his way to ensur From the time we started talking with Ben until we concluded our deal he was a great help. He answered every question and went out of his way to ensure we got every thing we wanted. More
by Davidandsandee
Employees Worked With
Benjamin Mulaosmanovic
August 26, 2014
2010 Mazda 3 hatchback Had a good experience here...was haggle free and they did not try to change my mind like every other place I've been to. The detail person didn't do t Had a good experience here...was haggle free and they did not try to change my mind like every other place I've been to. The detail person didn't do the best at cleaning the car, however, it was used so maybe that is the way it is suppose to be. Ben was very nice, not pushy and took care of all he said he would. The title clerk took their sweet time in getting my title work to clerks office when it was a cash deal it should not have been a delay. Overall tho it was a good experience. More
by Leanna30
Employees Worked With
Benjamin Mulaosmanovic
August 23, 2014
Surprised Never would I've ever thought that my first visit to a dealership, I will be leaving out with a car. Thanks to Ben M. Never would I've ever thought that my first visit to a dealership, I will be leaving out with a car. Thanks to Ben M. More
by T. L. Smith
Employees Worked With
Tangila Smith, Benjamin Mulaosmanovic
August 21, 2014
Awesome Sales And Service I was greeted by an outgoing young man that had my best interest at heart. A very customer service oriented person with a knowledge of the dealership I was greeted by an outgoing young man that had my best interest at heart. A very customer service oriented person with a knowledge of the dealership vehicles. This was our fourth experience of owning from Nelson. More
by 7prince7
Employees Worked With
Elijah Rashad Taylor, Elijah Taylor
August 19, 2014
Excelent Experience!! Thankful to Elijah. for an awesome experience. Before the Nelson Mazda in Antioch, I had visited different dealers before I reach Nelson Mazda in Ant Thankful to Elijah. for an awesome experience. Before the Nelson Mazda in Antioch, I had visited different dealers before I reach Nelson Mazda in Antioch and my experience their was not good. More
by shewangzaw gebeyehyu
Employees Worked With
Elijah, Elijah Taylor
