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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,238 Reviews
We'll make a believer out of you!
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1214 Fortress Blvd

Murfreesboro, TN

37128

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Showing 1,238 reviews

September 27, 2021

John was exceptional and I recommend this dealership 100%. He was friendly and made sure to answer all my questions and met all my needs. More

by dsuarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, John Pate
Sep 27, 2021 -

Nelson Mazda Murfreesboro responded

It's fantastic to hear that John provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Nelson Mazda Murfreesboro!

September 27, 2021

Service was amazing, they went above and beyond to help me get a new car. Never pressured me to buy a special car and helped me find the one right for me. They helped me get the most out of my trade in and More

by Eivory126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron Hatchett, Alyssa McDonald, Chase Warren, Johnny Vu
Sep 27, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson Mazda Murfreesboro!

September 27, 2021

I bought a 2021 CX9 from Nelson Mazda. Great sales experience, no mark-up on price like other dealerships for other brands. More

by Kathy’s honda van
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department is great as well, Cristian Dorantes
Sep 27, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for choosing Nelson Mazda Murfreesboro, Kathy! Congrats on your new CX9! Please let us know if we can be of any more assistance! We're always happy to help.

September 27, 2021

I bought a 2014 Chevy Sonic in June 2021. Since then I had to have a radiator replaced and an air conditioning hose replaced. I feel like this should have been caught if the service department had done a More

by blairjo05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Leming, Cristian Dorantes
Oct 14, 2021 -

Nelson Mazda Murfreesboro responded

Blair, providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

September 26, 2021

A very good quick, friendly experience I would totally A very good quick, friendly experience I would totally recommend Looking forward to using the service department More

by spfox26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Cristian Dorantes
Sep 26, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for your feedback on your recent visit to Nelson Mazda Murfreesboro. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 25, 2021

Hi! Thank you for the making my car buying experience the best. Kudos to Johnny Vu for being so kind and responsive to all my queries. 😊 More

by edelynyncierto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Sep 26, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

September 25, 2021

Really had a great first experience with them a little slow sometimes respond back to you but overall good deed More

by hughesralphael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Ryan Davis
Sep 26, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2021

I had my vehicle towed to Nelson to replace the alternator initially. An option I thought of was to trade my car in and take the loss of value instead of putting money into the repair. I figured it More

by WesLondonMusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Taylor, Eron Hatchett, Joseph Leming, Alyssa McDonald, Chase Warren
Sep 24, 2021 -

Nelson Mazda Murfreesboro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2021

Very friendly and helpful. Finished in the time notified. Gave 4 stars because the showroom was under construction. More

by Jean48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Warren
Sep 24, 2021 -

Nelson Mazda Murfreesboro responded

Jean, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2021

The people at the service counter are very courteous and try to help out any way they can. Our car would not start. They sent a tow truck to pick it up and did not charge us for the tow. We had the free use More

by ELLISKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Chase Warren, Will Austin
Sep 24, 2021 -

Nelson Mazda Murfreesboro responded

We are very happy to hear we provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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