Nelson Mazda Cool Springs - Service Center

The entire Nelson Mazda team is awesome. They are always very helpful, professional and friendly every time that I go there for service! I greatly appreciate everything that they do for me! very helpful, professional and friendly every time that I go there for service! I greatly appreciate everything that they do for me! More

Very friendly staff that answered my questions willingly. Pleasant to talk to in a pleasant atmosphere. I really appreciate the car wash. Don’t mind coming back here at all. Pleasant to talk to in a pleasant atmosphere. I really appreciate the car wash. Don’t mind coming back here at all. More

Could not have done it much better with a minimum of contact at the service center. Everything went according to our schedule by the appointment we had. contact at the service center. Everything went according to our schedule by the appointment we had. More

Always friendly, quick and excellent service. The quality of mazdqs are great. Our whole family drives mazdas and will continue to refer friends and famiky. of mazdqs are great. Our whole family drives mazdas and will continue to refer friends and famiky. More

Polite, timely, easy in and out. Work has generally been quality. Sometimes wish they were more explanatory as to what they’ve done and seen. quality. Sometimes wish they were more explanatory as to what they’ve done and seen. More

Always great customer service! I really appreciated the streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales rep streamlined service so that I was only dealing with one person while purchasing my vehicle and doing my test drives. I also love that their sales reps don’t work on commission so there is no pressure to buy. I never thought I’d tell people how much I like a car dealership, but I really enjoy my time there and the process. More

Was a good experience. Service manager was very friendly and professional. The car was ready in a reasonable amount of time. Will likely go back. and professional. The car was ready in a reasonable amount of time. Will likely go back. More

Oil change- in and out within an hr. as stated by the technician. Process was efficient and they also provided a waiting hour to allow for social distancing. technician. Process was efficient and they also provided a waiting hour to allow for social distancing. More

Great after service manager was brought in to deal with the issue. Pete was prompt, professional and got the job done. . Cristian dropped the ball several times. the issue. Pete was prompt, professional and got the job done. . Cristian dropped the ball several times. More

Smooth service for recalls. Friendly, organized and efficient. Great experience. Highly recommend and would return here. I got very timely updates through every step of the process. efficient. Great experience. Highly recommend and would return here. I got very timely updates through every step of the process. More