Nelson Mazda Cool Springs - Service Center

Staff keeps you appraised of your vehicle every step of the way. I love the video that the mechanic provides of his inspection, that also shows his recommendations and why. the way. I love the video that the mechanic provides of his inspection, that also shows his recommendations and why. More

Everyone was really nice and they repaired my car in a timely manner. The front desk kept me in the loop when I was waiting for the car. timely manner. The front desk kept me in the loop when I was waiting for the car. More

Consistently great customer service backed up by good work at a reasonable price. We have taken are CX-9 here for eight years and it runs like it is still brand new! work at a reasonable price. We have taken are CX-9 here for eight years and it runs like it is still brand new! More

Wonderful customer service and efficiency from the service department. Replaced my tire free of charge as it was a fairly new vehicle. Also, I had further questions about how to operate other technolo service department. Replaced my tire free of charge as it was a fairly new vehicle. Also, I had further questions about how to operate other technology in my car and time was spent with me. More

Standard issue- asked to buy a bottle of touch up paint. No follow thru. Walked out without it.. no mention about it at check out. You left money on the table. Manager called and resolved concern. No follow thru. Walked out without it.. no mention about it at check out. You left money on the table. Manager called and resolved concern. More

Friendly people, nice and tidy waiting and service area. Reasonable prices for a dealer service. The car wash after is a nice touch as well. Reasonable prices for a dealer service. The car wash after is a nice touch as well. More

The service department competed my tire rotation and oil change in a timely manor while having the absolute best attitude during my visit. 10/10. change in a timely manor while having the absolute best attitude during my visit. 10/10. More

Everyone is very professional. Doesn't take long to be serviced especially while we wait and comes to explain what additional work needs to be done I'd any serviced especially while we wait and comes to explain what additional work needs to be done I'd any More

The service guys are always pleasant and for the most part timely. Considerate of current COVID precautions. Show their findings and the work they perform. part timely. Considerate of current COVID precautions. Show their findings and the work they perform. More

This is the 4th time you have asked me for this. I have done this 3 times now. You need a better person to do this survey. done this 3 times now. You need a better person to do this survey. More