Nelson Mazda Cool Springs - Service Center

Great experience all around! I wish I could remember the names of the service people who've helped me, because they've all been wonderful. But I will forever remember Warner who s I wish I could remember the names of the service people who've helped me, because they've all been wonderful. But I will forever remember Warner who sold us the car in August. He's the very best and made the process so smooth and enjoyable. He went above and beyond to get us into the exact car we wanted. I really can't speak highly enough of Warner!! More

CX-5 owner Excellent customer and quality work! I would recommend Nelson Madza. They made my purchase easy and smooth and my first oil change and tire rotation w Excellent customer and quality work! I would recommend Nelson Madza. They made my purchase easy and smooth and my first oil change and tire rotation was free. More

Great service ! I was very pleased with the service and responsiveness. I would recommend this dealership for service and responsiveness. The staff were very helpful I was very pleased with the service and responsiveness. I would recommend this dealership for service and responsiveness. The staff were very helpful and friendly. More

Apple CarPlay install Was greeted promptly and warmly by Michael Davise. He stated about 2 hours plus my normal service. Was done in 2 hours and as always treated as a valu Was greeted promptly and warmly by Michael Davise. He stated about 2 hours plus my normal service. Was done in 2 hours and as always treated as a valued customer. More

Enjoyable Experience Everytime I have been in to get my car serviced, Devin has been great and accommodating, as everyone else has also. They are very responsive and get t Everytime I have been in to get my car serviced, Devin has been great and accommodating, as everyone else has also. They are very responsive and get the work done promptly. More

The broken Miata It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we e It all started out me driving around when it just died. I didn’t know what happened. We would later find out it was the pcm but not only the pcm, we ere missing tabs for it and the wires would short out. Mazda was able to fix it in about three months but it’s a hard to find part and I’m just happy to have it back, but with the good there is bad took awhile to get a hold on who I needed to to get my car back and there are some scratches I don’t remember on my hood but I think I good buff with remove them. Overall it was decent. More

Outstanding service! Prompt and courteous service! Love the new text message system! A video from the tech actually doing the work sent to me through a text! A service rep Prompt and courteous service! Love the new text message system! A video from the tech actually doing the work sent to me through a text! A service report for me to pick which service I want completed and which service I don’t want completed! I never had to talk to anyone and feel pressured about it! This is AWESOME! Great job Nelson Mazda! More

Excellent My same day recent appointment was friendly, prompt, and professional. And the costs were transparent and reasonable for the industry. There was no My same day recent appointment was friendly, prompt, and professional. And the costs were transparent and reasonable for the industry. There was no pressure to buy more and the video was a nice value-add. More

Great Had a great experience with my purchase. Wonderful staff. No pressure from sales. Got exactly what I wanted. This was my third purchase from Nelson Ma Had a great experience with my purchase. Wonderful staff. No pressure from sales. Got exactly what I wanted. This was my third purchase from Nelson Mazda. More

Oil change Great job by the team and superb customer service. Very good job on the oil change and very nice to work with on getting it done Great job by the team and superb customer service. Very good job on the oil change and very nice to work with on getting it done More