Nelson Mazda Cool Springs - Service Center

Very pleasant Always pleased with service and always in and out in timely manner! Great waiting room, that has coffee and snacks! Also has a place to work while w Always pleased with service and always in and out in timely manner! Great waiting room, that has coffee and snacks! Also has a place to work while waiting! More

Always Great Service Always great service at Nelson Mazda. I always get my car serviced at the best Mazda dealership in TN, Nelson Mazda. I recommend them highly. Always great service at Nelson Mazda. I always get my car serviced at the best Mazda dealership in TN, Nelson Mazda. I recommend them highly. More

Cool Springs Service I always experience professional, knowledgeable and courteous service provide when I take my Mazda in for service at Cool Springs. I wouldn't conside I always experience professional, knowledgeable and courteous service provide when I take my Mazda in for service at Cool Springs. I wouldn't consider taking my vehicles to any other dealership. More

Superior Service Great services, friendly staff, timely service. Mazda’s has given excellent service since we bought the car. Like the on line ability to make appoi Great services, friendly staff, timely service. Mazda’s has given excellent service since we bought the car. Like the on line ability to make appointments and message staff. More

Easy in and out! Brought my car in for recall service. The service was completed quickly and additional regular check-ups were provided. I left feeling safe and totall Brought my car in for recall service. The service was completed quickly and additional regular check-ups were provided. I left feeling safe and totally trusting of the crew. Will definitely return should the need present itself. More

Top notch communication I scheduled my appointment a day ahead of time, dropped off my Mazda CX-9 a day before. Was worked on first thing in the morning, quick turn around I scheduled my appointment a day ahead of time, dropped off my Mazda CX-9 a day before. Was worked on first thing in the morning, quick turn around Love the video that We sent explaining everything with the car. Top-notch customer service. Highly recommended. More

Routine Service Visit I have always been satisfied with the service and I really like the new video sent while I am waiting. The inspection form is also beneficial in look I have always been satisfied with the service and I really like the new video sent while I am waiting. The inspection form is also beneficial in looking ahead for what my vehicle will need as well as being able to budget for future needs. Thank you More

Over and above Made the mistake of taking my 2016 Mazda6 to a national chain store to get my brakes replaced. After a nightmare experience, there was a noticeable r Made the mistake of taking my 2016 Mazda6 to a national chain store to get my brakes replaced. After a nightmare experience, there was a noticeable rattle from the suspension. Nelson Mazda checked it and tightened the obviously loose bolts for free and washed my car. Every time I’ve been there the service has been excellent. More

Polite and professional I have been a long time customer of Nelson Mazda. They are a professional and honest with Christian values. Also pleasant and courteous. Will continue I have been a long time customer of Nelson Mazda. They are a professional and honest with Christian values. Also pleasant and courteous. Will continue to recommend to my friends and family. More

Quality Service Nice guys and they send you a video explaining what they’re doing and what they see before proceeding with any work. A little expensive but that’s to Nice guys and they send you a video explaining what they’re doing and what they see before proceeding with any work. A little expensive but that’s to be expected from a dealership. Will definitely use them again. More