Nelson Mazda Cool Springs - Service Center

Rotor Repair Brought a recently purchased used vehicle back for pulsing brakes. Rotors were cut and I was done within 2 hours. Great job guys, thank you. Brought a recently purchased used vehicle back for pulsing brakes. Rotors were cut and I was done within 2 hours. Great job guys, thank you. More

OIL CHANGE Service was great! Quick and easy. The employees were helpful and friendly. Even under construction the waiting area was comfortable and welcoming. Service was great! Quick and easy. The employees were helpful and friendly. Even under construction the waiting area was comfortable and welcoming. Very quick service. More

Nelson Mazda Cool Springs. Prompt, professional, courteous, and work done at a fair price (actually less than I expected). Pleasant space to wait; even sent a video showing how Prompt, professional, courteous, and work done at a fair price (actually less than I expected). Pleasant space to wait; even sent a video showing how the work was progressing. I don’t usually use a dealer’s service department but will have to reconsider after this experience. More

Great Customer Service I have had such bad service by Naples Mazda that I was happily surprised by Nelson Mazda! From day 1 they have been great with ; -taking last minut I have had such bad service by Naples Mazda that I was happily surprised by Nelson Mazda! From day 1 they have been great with ; -taking last minute service issues - detailed explanations - videos of the work they perform -helping with budgeting service needs - performing in a reasonable time / fair pricing More

Great Experience - Oil Change & Rotation The staff was courteous as always. I especially like the video showing my car being worked on. Service was a little longer than usual but not a terrib The staff was courteous as always. I especially like the video showing my car being worked on. Service was a little longer than usual but not a terrible wait. More

Wonderful Service Experience The service department went above and beyond to ensure I could have my car serviced while I was visiting the area. They provided a comfortable place t The service department went above and beyond to ensure I could have my car serviced while I was visiting the area. They provided a comfortable place to wait, and the service time was impressive. I appreciate all the team did to make my first maintenance experience for my new car a success. More

Excellent! Fast and efficient, not a long wait time; they got on it immediately . Professional, friendly staff and nice waiting area. Always a very good experien Fast and efficient, not a long wait time; they got on it immediately . Professional, friendly staff and nice waiting area. Always a very good experience. More

Best Mazda Dealership in Nashville area When I moved to the Nashville area, I went to the Mazda dealership in Antioch. The employees knew nothing about customer service. I decided to try t When I moved to the Nashville area, I went to the Mazda dealership in Antioch. The employees knew nothing about customer service. I decided to try the Mazda dealership in Cool Springs. Every single employee was friendly, nice and professional. I have have been going to the Cool Springs dealership for several years. Due to construction, I decided to try the Mazda dealership in Murfreesboro. Once again very disappointed. I returned to the Cool Springs dealership and was pleased. I was able to speak to my favorite employee, Pete, and told him about my experience in Murfreesboro. He thanked me for returning to the Cool Springs dealership. They are honest at the Cool Springs dealership. I have 210k miles on my car and they said my car is still good to go! Thanks Cool Springs! More

Fast friendly caring Always feel confident treated fairly honestly and thorough. Knowledgeable and timely. The staff is very attentive to all needs and seem to genuinely c Always feel confident treated fairly honestly and thorough. Knowledgeable and timely. The staff is very attentive to all needs and seem to genuinely care about my experience. More

Just a Girl Great, friendly service. They are always prompt and seem genuinely concerned about my safety. They explain the details for the work being done and any Great, friendly service. They are always prompt and seem genuinely concerned about my safety. They explain the details for the work being done and any recommended service. More