Nelson Mazda Cool Springs - Service Center

I buy cars here Hi. Nelson Mazda at cool springs is a fair hike from my place but I’m happy to take the trip. The service is excellent and the facility is world clas Hi. Nelson Mazda at cool springs is a fair hike from my place but I’m happy to take the trip. The service is excellent and the facility is world class. I like the vid they send out at service too. Nice touch. Plus the car we bought is a winner. I’ll get my next one there for sure. That will make it 3. You can’t go wrong More

The best dealer in the USA From the sales department, service, parts ,management and receptionist who answer the phone calls are not one person disrespectful. They care for the From the sales department, service, parts ,management and receptionist who answer the phone calls are not one person disrespectful. They care for the costumers. They are not only a sales dealer trying to rip off you. They care as you are part of their family. High recommend Sales Cassie, service Divon and tayler and of course service manager Pet . Also I need to include Sales Person Christ who helped me during night hours for more than 40 minutes on chat room and recieving documentation from other dealer in Florida that treated me like I was a delinquent. I will continue to drive 12 hours from Fort Lauderdale if I have to have my car fix to Nelson Mazda in Cool Spring, TN instead of the terrible Gunther Mazda in Fort Lauderdale More

service visit -oil change It was good. They had me in and out of there in no time even with all the construction. Loved the peppermint patties & the choice of reading material: It was good. They had me in and out of there in no time even with all the construction. Loved the peppermint patties & the choice of reading material:wsj, essence, people mag. Very nice!! Many thanks to all! More

Excellent service I appreciate Nelson Mazda. The service is excellent. They stay in touch as technician reviews the car, they communicate well, and they have integrity. I appreciate Nelson Mazda. The service is excellent. They stay in touch as technician reviews the car, they communicate well, and they have integrity. Recommended. More

Friendly, efficient service My experience with Nelson Mazda has been consistently good. I have taken my car to them for service since I purchased it there. My understanding is th My experience with Nelson Mazda has been consistently good. I have taken my car to them for service since I purchased it there. My understanding is they offer somewhat of an extended warranty if service is kept up; so that is part of the reason I go there-so they the records. In the event there are problems with the car in the future that "shouldn't" occur that early, etc, I'll see if this extended warranty amounts to much. More

great service pete proved once again to be an authentic and thorough manager with his concerns amped to pleasing the customer. turn around time was beyond satisfact pete proved once again to be an authentic and thorough manager with his concerns amped to pleasing the customer. turn around time was beyond satisfactory . this is a great facility that has the needs of the customer close at hand. More

They are honest and fix things right These guys take great care of me. They are always honest and frank about things and they give you a timeline in terms of importance of what you shoul These guys take great care of me. They are always honest and frank about things and they give you a timeline in terms of importance of what you should have done with your car More

RLS_Review_M3 This group is fantastic and truely seem like thwy care. As always, the service desk reps (Devin in this visit) was very accommodating and friendly. He This group is fantastic and truely seem like thwy care. As always, the service desk reps (Devin in this visit) was very accommodating and friendly. He explained the service in detail and prepared me for potential maintenance that will be coming up. Thank you for such a great, genuine team! More

Alignment Very good job and great people to work with and the video of what they’ve completed is very helpful. They have once again been able to meet my schedul Very good job and great people to work with and the video of what they’ve completed is very helpful. They have once again been able to meet my schedule. More

Consistane car care! :) Very friendly service and great work on the vehicle! Looking forward to the new lobby. Everything is comfortable and clean. We have been coming for 6 Very friendly service and great work on the vehicle! Looking forward to the new lobby. Everything is comfortable and clean. We have been coming for 6 years. More