Nelson Mazda Cool Springs - Service Center

FIRST CLASS SERVICE My vehicle was serviced in a quick and professional method. My rep (Pete) mad me feel like a valued customer. I will return regularly and often. My vehicle was serviced in a quick and professional method. My rep (Pete) mad me feel like a valued customer. I will return regularly and often. More

As expected. Basic service appointment. Treated professionally as always. I wasn't aware of construction of building but not any problems due to that going on. Was Basic service appointment. Treated professionally as always. I wasn't aware of construction of building but not any problems due to that going on. Was hoping to see the scheduled tech but all went well. More

Too expensive for a small issue! Too expensive for a small issue. Had to make several trips since parts needed to be ordered. Even on their recall, they had to order parts and had t Too expensive for a small issue. Had to make several trips since parts needed to be ordered. Even on their recall, they had to order parts and had to make additional trips and wait for parts to be delivered. More

Timely service and great customer service Even though the dealership was undergoing major renovations when I visited the dealership had set up a trailer with comfortable accommodations so I co Even though the dealership was undergoing major renovations when I visited the dealership had set up a trailer with comfortable accommodations so I could wait and do some work while my vehicle was serviced. A video was provided to me showing what had been done and what additional services were. Being recommended. My vehicle was completed when promised. Levi was very friendly and helpful answering my questions and ensured my service appointment was completed as efficiently as possible. Price was reasonable for an oil change at a dealership. Thank you. More

Solid service The dealership provides solid service. The price is not the lowest, but the quality and customer service is pretty good. Place is a bit torn up, but i The dealership provides solid service. The price is not the lowest, but the quality and customer service is pretty good. Place is a bit torn up, but it is good that they’re investing in better facilities. More

Dead battery I had my car towed to service location on Sunday afternoon. I knew dealership was closed. On Monday morning i got a call from the service advisor tha I had my car towed to service location on Sunday afternoon. I knew dealership was closed. On Monday morning i got a call from the service advisor that the battery needed to be replaced which it was very quickly. I picked the car up that afternoon. More

Quick service This was the first service for my CX-9, which included an oil change and inspection. Everything was done quickly while I waited, and the price was ver This was the first service for my CX-9, which included an oil change and inspection. Everything was done quickly while I waited, and the price was very reasonable considering synthetic oil was used. Dealership is undergoing an updating but this didn't cause any problem- the temporary waiting room was comfortable and well stocked with snacks, etc. More

On time Came in for a recall. Notified by text and phone along the way of progress. Finished in a decent amount of time for a drop off. Came in for a recall. Notified by text and phone along the way of progress. Finished in a decent amount of time for a drop off. More

Excellent Service- First Appointment This was our first appointment for our new Mazda CX 5. Plus, we needed a software update due to a recall notice. The service rep was very friendly and This was our first appointment for our new Mazda CX 5. Plus, we needed a software update due to a recall notice. The service rep was very friendly and quick with the details of our appointment. He gave us a spot-on completion estimate. The work was done quickly. The vehicle was ready right on time. What more could you ask for? Five stars! More

Used Wrangler inspection and service Perfect experience! Sales and service put the customer first in all of the transactions. VJ, Scott, James and ALL of the staff are really awesome! Perfect experience! Sales and service put the customer first in all of the transactions. VJ, Scott, James and ALL of the staff are really awesome! More