Nelson Mazda Cool Springs - Service Center
Franklin, TN
484 Reviews of Nelson Mazda Cool Springs - Service Center
11 year old Mx5 My MX five only had 40+ thousand miles on it but because of the age of it May service team recommended that I have all my oil changed in in and with My MX five only had 40+ thousand miles on it but because of the age of it May service team recommended that I have all my oil changed in in and with their help I want to get it did. thank you guys I appreciate you taking care of me, as always the service there is top notch will come back and get the next one done before I hand it down to My Grandson for college, see you soon! Mike More
Vehicle service The people are customer oriented. The only drawback was it was raining and the waiting area is in a trailer that you must walk outside to get to. All The people are customer oriented. The only drawback was it was raining and the waiting area is in a trailer that you must walk outside to get to. All the windows in the trailer were leaking. More
Service Thanks for the lower cost on my service of air filters. Not sure why my oil change & tire rotation was done to soon & no reason to why the tech did? Thanks for the lower cost on my service of air filters. Not sure why my oil change & tire rotation was done to soon & no reason to why the tech did? More
Great customer service, every time! I take my car in every recommend time for service, I continue to appreciate the videos of the technicians text me explaining what was needed and what I take my car in every recommend time for service, I continue to appreciate the videos of the technicians text me explaining what was needed and what was done. If they find something that needs my attention , they allow me to go to see the problem and decide if I want it repaired or replaced. All employees are very helpful, courteous and respectful. More
Regular maintenance check. Can always depend on the service department to give me a fair assessment of the wellness of my vehicle. The staff is always friendly and mindful of c Can always depend on the service department to give me a fair assessment of the wellness of my vehicle. The staff is always friendly and mindful of caring for your concerns of cost of maintenance. The videos by the tech identifying their observations of concerns for additional maintenance is very informative and appreciated by me the customer. More
Honest company with great workers. They take good care of my car.they worked me in ,because I was going to be in cool springs that Friday.They understood my need. They take good care of my car.they worked me in ,because I was going to be in cool springs that Friday.They understood my need. More
Great experience I would highly recommend this dealership. The service is quick and easy. The staff is polite and professional. I'm not a "car guy" so the less I ha I would highly recommend this dealership. The service is quick and easy. The staff is polite and professional. I'm not a "car guy" so the less I have to do, the better. These guys keep it simple and straight forward More
Highest Marks I’m completely satisfied and blown away but such good Customer services! I will recommend you Guys to all my friends. You’ve made a customer for life I’m completely satisfied and blown away but such good Customer services! I will recommend you Guys to all my friends. You’ve made a customer for life. All the best Spencer Strand More
Fast and easy What can I say besides their great. I'm glad I chose them. They have made things easy and affordable. They are honest salesman. That's hard to find. What can I say besides their great. I'm glad I chose them. They have made things easy and affordable. They are honest salesman. That's hard to find. More
Fixed the problem. We always get good service for what we need done but we also always have recommendations to have more work done that is not always needed and is overp We always get good service for what we need done but we also always have recommendations to have more work done that is not always needed and is overpriced. More