Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Nelson Mazda Cool Springs - Service Center
Franklin, TN
484 Reviews
484 Reviews of Nelson Mazda Cool Springs - Service Center
Sort by
December 15, 2019
Service They got me in and took quick care of two factory recalls and another service well done. Very friendly and professional, definitely recommend. Thank They got me in and took quick care of two factory recalls and another service well done. Very friendly and professional, definitely recommend. Thank you. More
by Steelers Fan
Verified CustomerEmployees Worked With
Pete Lasalandra, Devin Rogers
December 04, 2019
Service manager & team are the best We have only used Nelson Mazda in Cool Springs TN and love the entire service manager & team. They are the best! Wouldn’t go any where else. We have only used Nelson Mazda in Cool Springs TN and love the entire service manager & team. They are the best! Wouldn’t go any where else. More
by DUANEDRUM
Employees Worked With
Pete Lasalandra
November 28, 2019
Excellent customer service! From the very first call to the actual service everyone was so professional and nice. Devin was exceptional with his customer service skills! I am new From the very first call to the actual service everyone was so professional and nice. Devin was exceptional with his customer service skills! I am new to the area and will definitely return with my car for future services. More
by Katemrea
Employees Worked With
Devin Rogers
November 24, 2019
Good fast detailed car wash Sold me a car at a fair price with low mileage was fast and friendly and even stayed over to complete the sale and made sure I came the next day to g Sold me a car at a fair price with low mileage was fast and friendly and even stayed over to complete the sale and made sure I came the next day to get a free car wash the next day More
by Demetria
Employees Worked With
Phillip Bell
November 08, 2019
Friendly staff who knows something about cars. Some service employees drive a car like mine (MX-5), so they understand my car well. Quite assuring. who knows something about cars. Some service employees drive a car like mine (MX-5), so they understand my car well. Quite assuring. More
by EDWARDSHORT
Employees Worked With
Devin Rogers, Michael Davis
November 07, 2019
Wheels and tired I had my tires changed out by the service department at Nelson Mazda Cool Springs. My experience was professional and timely. Very satisfied. Service I had my tires changed out by the service department at Nelson Mazda Cool Springs. My experience was professional and timely. Very satisfied. Service advisor and tech along with the entire service staff was great More
by Trumpetvinnie
Employees Worked With
VJ Ciesielski
November 07, 2019
Mazda 6 Recall The team at the Coolsprings location were very attentive. They scheduled the appointment quickly, kept me up to date with the status of my vehicle and The team at the Coolsprings location were very attentive. They scheduled the appointment quickly, kept me up to date with the status of my vehicle and was prompt in getting the work done as promised. I would definitely recommend this location. More
by liveyourdreamsdaily
Employees Worked With
Levi Fox, Michael Davis
November 05, 2019
45000 miles service Service was done in a timely manner and I was offered a small discount so everything was fine and I was happy to meet Levi Fox. Service was done in a timely manner and I was offered a small discount so everything was fine and I was happy to meet Levi Fox. More
by florinc1965
Employees Worked With
Levi Fox
November 05, 2019
Dishonest service Service report not accurate Put to much air in tire over 20lbs to much per attorney this could be a lawsuit this was highly unsafe Not fully hones Service report not accurate Put to much air in tire over 20lbs to much per attorney this could be a lawsuit this was highly unsafe Not fully honest More
by SHELLI.FORD
Employees Worked With
Other Employees :
Pete Lasalandra, Devin Rogers, Levi Fox, Michael Davis, Jeff McCann
October 31, 2019
Service was done on Schedule!! Very professional and efficient. Hard to beat friendly and great five star service. I will definitely come back to service my was done on Schedule!! Very professional and efficient. Hard to beat friendly and great five star service. I will definitely come back to service my CX 9 More
by M
Employees Worked With
Michael Davis
