Nelson Mazda Cool Springs - Service Center
Franklin, TN
484 Reviews of Nelson Mazda Cool Springs - Service Center
Best Mazda Service Department in the business! As always, great customer service and a fair price. Three new tires put on my wife's Mazda CX-9 along with alignment, adjustment. Pete Lasalandra an As always, great customer service and a fair price. Three new tires put on my wife's Mazda CX-9 along with alignment, adjustment. Pete Lasalandra and his team consistenly provide a great experience which has made me a loyal (seven years and counting), returning customer! More
Excellent service as usual! Definitely will be buying another car from this dealership. I like that I get a video of what is going on with my car another car from this dealership. I like that I get a video of what is going on with my car More
glad Pete took care of me, as always! They always take good care of me at Nelson Mazda. Pete is great! I was very relieved when he was the one taking care of me! They always take good care of me at Nelson Mazda. Pete is great! I was very relieved when he was the one taking care of me! More
Oil change Nelson Mazda has been my dealer of choice for many years due to the incredible people and service. The great people at Nelson Mazda will always be co Nelson Mazda has been my dealer of choice for many years due to the incredible people and service. The great people at Nelson Mazda will always be considered family! More
Nelson Mazda Cool Springs is a great dealership. The service department is first rate and I always feel welcome and comfortable. My questions are always answered and any issues I have are always address service department is first rate and I always feel welcome and comfortable. My questions are always answered and any issues I have are always addressed. More
Always a wonderful experience! Very helpful an informative. I feel comfortable taking my car there. I know that they care and will treat me fairly. informative. I feel comfortable taking my car there. I know that they care and will treat me fairly. More
Service staff is awesome. Jeff rocked it. Give that boy a raise because he’s keeping peeps coming back with his awesomeness Keep up the great work yall raise because he’s keeping peeps coming back with his awesomeness Keep up the great work yall More
The work was great, fast and efficient. They actually sent me a video to my email early. Only problem is I didn't hear anything after that until I called later in the afternoon, they told me it was ready sent me a video to my email early. Only problem is I didn't hear anything after that until I called later in the afternoon, they told me it was ready to go. It would have been nice to get a call or an email at some point letting me know when the work would be completed so we could plan out the day. More
Love this location they always do a fantastic job and are very friendly. They always leave my car spotless and always fix everything. The new video of what they did to the car also. very friendly. They always leave my car spotless and always fix everything. The new video of what they did to the car also. More
“Parts” person tried to tell me it was normal to have water in my 3rd brake light and that it’s not covered under the warranty. Also the paint on this car is so terrible but if they won’t replace a brake water in my 3rd brake light and that it’s not covered under the warranty. Also the paint on this car is so terrible but if they won’t replace a brake light, I know they won’t do anything about the poor quality paint. I’ll never buy a Mazda again. More