Nelson Mazda Cool Springs - Service Center

awesome as ever. because of the coronavirus they even arranged for social distancing which was great. The service was quick and I always appreciate the car wash arranged for social distancing which was great. The service was quick and I always appreciate the car wash More

Great customer service in the service department. Having a video sent with the work being done and the undercarriage is a nice touch. The text updates are great also a video sent with the work being done and the undercarriage is a nice touch. The text updates are great also More

Very efficient…… Very quick getting things done on your car. Very pleasant people. I will go there again for sure. We should try them out! car. Very pleasant people. I will go there again for sure. We should try them out! More

Service team was able to troubleshoot issue. Identified radial pull issue with one or more tires. Tried all remedies to make car safe to drive. radial pull issue with one or more tires. Tried all remedies to make car safe to drive. More

They're usually pretty good in the service dept. This visit was for trivial things. Unfortunately one of the problems still exists: the hood release cable still comes loose every time I pop the hood. visit was for trivial things. Unfortunately one of the problems still exists: the hood release cable still comes loose every time I pop the hood. More

stopped by to take care of flat tire. Great job, had a flat tire and was taken care of very fast. I had no previous appointment and just brought the car with small spear tire. Great job, had a flat tire and was taken care of very fast. I had no previous appointment and just brought the car with small spear tire. More

Great service and very timely as well. They were able to work me into their schedule even though I didn’t have an appointment I had a great experience work me into their schedule even though I didn’t have an appointment I had a great experience More

Just came in with a minor tire pressure issue. The staff quickly addressed the problem, diagnosed the problem (on video for you to view), and fixed the problem at no charge. I waited maybe altogether 30 min quickly addressed the problem, diagnosed the problem (on video for you to view), and fixed the problem at no charge. I waited maybe altogether 30 minutes in the comfort of their waiting room. They are great at Nelson Mazda! More

Wonderful service. Devin, Pete and Chris did all they could in a timely manor to pursue a potential infotainment warranty issue. Very happy customer here, will return. could in a timely manor to pursue a potential infotainment warranty issue. Very happy customer here, will return. More

Great Communication! Great communication with the service department via text and video updates where the technician visually showed and explained where a repair was neede Great communication with the service department via text and video updates where the technician visually showed and explained where a repair was needed. My repair required a part that had to be ordered so was provided with a loaner car, which allowed me to continue on with my day while my car was awaiting a repair. More