Nelson Mazda Cool Springs - Service Center

Completely low-balled me on an appraisal for a 4 year old car that I bought at their dealership and have had serviced there when required. They then tried to accuse me of not having taken care of the mainten car that I bought at their dealership and have had serviced there when required. They then tried to accuse me of not having taken care of the maintenance requirements. Outside of being late on my last oil change, I met the requirements they set forth when I bought the car. This was disappointing to say the least, but otherwise the service we have had there has been phenomenal when buying cars. More

It is very easy to get your car serviced at Mazda Cool Springs. They are real pros. Very knowledgeable with a great attitude.No high pressure to add on additional services. I am a happy camper!!! Springs. They are real pros. Very knowledgeable with a great attitude.No high pressure to add on additional services. I am a happy camper!!! More

Always helpful. Always on time . Reasonable price for services. Happy to fit me in when needed. I trust my dealer to do things right. Tank you services. Happy to fit me in when needed. I trust my dealer to do things right. Tank you More

Excellent staff, polite and professional! Mazda is a quality product, so that is a easy sell for the salesmen and women. Second to none, Nelson Mazda is number one!!!! quality product, so that is a easy sell for the salesmen and women. Second to none, Nelson Mazda is number one!!!! More

The idiots left the parking brake off on my 5 speed vehicle. when I opened the door the car started to roll and I had to quickly jump in. after being contacted 4 times for me to review including 1 time vehicle. when I opened the door the car started to roll and I had to quickly jump in. after being contacted 4 times for me to review including 1 time where I called them and left a message I still have not been given a response. DO NOT USE THIS DEALER! More

I brought the car in for oil change tire rotation. Work completed in satisfactory timeframe. Left dealership and tire warning light came on immediately. Brought car back and was told tires were at proper p completed in satisfactory timeframe. Left dealership and tire warning light came on immediately. Brought car back and was told tires were at proper pressure. left dealership again and tire warning light came on 3 miles later. I reset the light myself. Next time the car was driven the warning light came on again. I checked the pressures myself. Two front tires were 5 pounds below and the two back tires were more than 15 pounds below normal pressure. I filled all four tires to the proper pressure and haven’t had a problem since. More

Friendly staff and great service! Loved the unique video feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. feature and thought it was so refreshing and honest. I have never seen another dealership offer that type of real time video and greatly appreciated. Will come back again! More

Great place great people first time buying a vehicle there and my first Mazda too. will definitely go back to Nelson Mazda in the future. there and my first Mazda too. will definitely go back to Nelson Mazda in the future. More

You should give Tanner a raise! LOL he was amazing. I have looked at grand Cherokees at least three other dealerships before purchasing from you all and I really really really appreciate the amazing serv have looked at grand Cherokees at least three other dealerships before purchasing from you all and I really really really appreciate the amazing service I received from your staff. More

Overall great service. Would have given five stars if technicians made so to reset the service gauge. Cristian was kind and courteous and detailed. Keep up the good work! technicians made so to reset the service gauge. Cristian was kind and courteous and detailed. Keep up the good work! More