Nelson Mazda Cool Springs - Service Center

Did not repair problem in May. Now I need a transmission on a 14 year old car. I am sending letters to owner and more on a 14 year old car. I am sending letters to owner and more More

I purchased my CX5 here and it was a comfortable, no pressure atmosphere. They had a good selection of vehicles from which to choose. In subsequent visits for maintenance the service department was alwa pressure atmosphere. They had a good selection of vehicles from which to choose. In subsequent visits for maintenance the service department was always courteous and work was done well. More

Great customer service. Their brand and reputation have once again exceeded expectations, which were already above-and-beyond. The person that drove the shuttle who is not normally a driver was absolutely once again exceeded expectations, which were already above-and-beyond. The person that drove the shuttle who is not normally a driver was absolutely fantastic it like talking to a family member. Thank you! More

We bought our CX-9 there in Nov 2019 and we’ve never been happier with a dealership. Free car washes!!!! The staff is very friendly! They help us with the ApplePlay and every other thing we thought to ask. W happier with a dealership. Free car washes!!!! The staff is very friendly! They help us with the ApplePlay and every other thing we thought to ask. We’re customers for life!!! The tech link they used to show how they were servicing our car was amazing. But mostly, everyone is SO NICE!!! More

Love the service dept. Always make sure I am totally satisfied no matter what my issue is: superb service! Attentive to detail and the videos are always a nice touch! satisfied no matter what my issue is: superb service! Attentive to detail and the videos are always a nice touch! More

I enjoyed my shopping experience at Nelson Mazda Cool Springs. I was never pushed in anything although I was not made to feel like they didn’t want my business either. And more than just during the shopp Springs. I was never pushed in anything although I was not made to feel like they didn’t want my business either. And more than just during the shopping experience but even after my salesman has been wonderful helping me to navigate my new car. There’s some things that are different from my other vehicle. More

Interested and knowledgeable service technician. Excellent explanation of process. Loved the video of my work.I need tires soon and will definitely buy them from you! Excellent explanation of process. Loved the video of my work.I need tires soon and will definitely buy them from you! More

Great customer service. Very thorough review and inspection of my vehicle. The video capture and reference to repairs was very helpful and honest. Nelson Mazda honored my extended vehicle warranty w inspection of my vehicle. The video capture and reference to repairs was very helpful and honest. Nelson Mazda honored my extended vehicle warranty which significantly reduced the cost of the repairs! More

Now that your labor cost has gone up, you won’t be seeing much of me in the future unless I have a warranty repair. much of me in the future unless I have a warranty repair. More

Nelson Mazda is a reliable, straightforward and accurate dealership; and it’s staff and leadership ensure friendly and promp service to my Mazda vehicles for many years. dealership; and it’s staff and leadership ensure friendly and promp service to my Mazda vehicles for many years. More