Nelson Mazda Cool Springs - Service Center

I am very pleased with Nelson Mazda and especially with Ty Johnson. He was very nice to work with and went above and beyond to make sure I was happy with my purchase! Ty Johnson. He was very nice to work with and went above and beyond to make sure I was happy with my purchase! More

Awesome service and awesome guys, this is the first time I ever had a walk around inspection video, it was amazing and very impressive, thanks Nelson mazda I ever had a walk around inspection video, it was amazing and very impressive, thanks Nelson mazda More

Excellent buying experience. Knowledgeable staff made it very easy to buy my car online. Delivered it in a timely manner. Programmed my phone and set up phone in my car. very easy to buy my car online. Delivered it in a timely manner. Programmed my phone and set up phone in my car. More

Very nice staff, good at providing explanations and offering options. They've taken good care of my car and I appreciate the documentation they provide. offering options. They've taken good care of my car and I appreciate the documentation they provide. More

An excellent service department. They keep in touch from when the car arrives and is inspected through recommendations and service. The online communication tool is excellent. when the car arrives and is inspected through recommendations and service. The online communication tool is excellent. More

Very dissatisfied with how my purchase went. I spent 4 hrs talking and signing papers, letting my lease car go back and filling out paperwork on a new car only to find out at 8pm that they had priced me a hrs talking and signing papers, letting my lease car go back and filling out paperwork on a new car only to find out at 8pm that they had priced me a FWD CX5 instead of the AWD I had asked for. I had few options due to them taking my lease car backand I couldnt drive it home. They offered me to take a new car as a test vehicle home and promised to acquire an AWD car. When I asked about the price difference they replied they would take care of it. When I came back days later they charged me $2k more. Not cool, wont buy anymore here More

Everything is good.I am satisfied.Woking is very Everything is good. I am satisfied. Woking is very quickly and smoothly. Without this review. It is very hard to write this review. Because, my Everything is good. I am satisfied. Woking is very quickly and smoothly. Without this review. It is very hard to write this review. Because, my English is not so good. More

Very efficient and the gentleman at front counter training a new employee was extremely knowledgeable about the mechanics of repairs and all aspects of the service. Rare. training a new employee was extremely knowledgeable about the mechanics of repairs and all aspects of the service. Rare. More

Brought my car in for a front alignment and tire rotation. Service was fast and friendly. Work was done to my satisfaction. Complimentary vehicle inspection was outstanding and helpful. rotation. Service was fast and friendly. Work was done to my satisfaction. Complimentary vehicle inspection was outstanding and helpful. More

I love Nelson mazzda. Their service cannot be beat. Christian Harden of the service department gives me fantastic service. I trust him. And he's very likable. Christian Harden of the service department gives me fantastic service. I trust him. And he's very likable. More