Nelson Mazda Cool Springs - Service Center

Cool springs Mazda what great to work with. I would highly recommend. I loved the video they sent to show work done and explain what else needed to be done. highly recommend. I loved the video they sent to show work done and explain what else needed to be done. More

Team is always friendly and helpful. Got a call and text video about car observations and service recommendations. They finished it early. Thanks so much. video about car observations and service recommendations. They finished it early. Thanks so much. More

Mrs. Actually going to be an overall experience that I had from purchasing this vehicle last may through my recent oil change where I found out I had about $2000 worth of work to do. From the time of the had from purchasing this vehicle last may through my recent oil change where I found out I had about $2000 worth of work to do. From the time of the purchase I was not told that I would need like fuel injectors clean in such in about 2000 miles, I have used the car just until my first oil change and am told I should get the 80k mile changes done which is about $2000. Already had a gasket leak within my first year at minimum usage which was $200. The staff and customer service is great, I can't say thr same about the car and how much we paid for it on top of all of these 'changes' they are offering. Why wasn't all this done before emy purchase? More

Ty is the mvp always feel very welcome and at home when visiting nelson mazda. It was a huge relief to have a christian establishment handling my first car purchase. visiting nelson mazda. It was a huge relief to have a christian establishment handling my first car purchase. More

2 if the 3 things on my car that were to be done weren’t . This is my first Mazda I hope next visit is better. . This is my first Mazda I hope next visit is better. More

Everyone was so nice snd the waiting area is excellent. The narrator of the video should do professional voice overs — great job. The video is a nice touch in this pandemic life. The narrator of the video should do professional voice overs — great job. The video is a nice touch in this pandemic life. More

Great customer service! They were able to get me in very last minute because of the warning lights I was experiencing. Took care of it quickly and professionally. last minute because of the warning lights I was experiencing. Took care of it quickly and professionally. More

Christian Hardin did a great job with the service Explaining everything with the service Keep doing what you doing And the best part is the video of the inspection Explaining everything with the service Keep doing what you doing And the best part is the video of the inspection More

Service is good, and fast. The service dept is very professional and friendly. It is a good experience to have the maintenance here. Will do it again at here. professional and friendly. It is a good experience to have the maintenance here. Will do it again at here. More

We have had only wonderful experience with Nelson Mazda since we moved here from West Tennessee 7 years ago. We have been Mazda owners since 1980! Nelson has to be one of Mazda’s best! since we moved here from West Tennessee 7 years ago. We have been Mazda owners since 1980! Nelson has to be one of Mazda’s best! More